Heritage Web Knowledgebase and Help Center

Managing Your Professional Profile

Build and maintain your professional presence on Heritage Web. Showcase your credentials, services, and expertise to connect with clients across 300+ community publications.

Getting Started with Your Profile

Understanding Your Profile Listing

Why Can't I Delete My Profile Listing?

Submitting Your Profile for Review

Required Fields: Name and Bio

Profile Visuals

Profile Photo Requirements and Best Practices

Cover Image Guidelines

Your Bio & Multi-Language Content

Writing Your Bio

Creating Bio in Multiple Languages

Name and Headline Customization by Publication

Professional Credentials

Understanding License Verification

Education and Academic Credentials

Professional Associations

Adding and Managing Licenses

Services & Specializations

Adding Languages You Speak

Community Connections

Skills: Display-Only Keywords

Managing Your Specialties and Industries

Skills Don't Affect Lead Matching

Location & Geographic Matching

Setting Up Business Locations

Understanding the 75-Mile Matching Radius

Requesting Custom Service Area Changes

Notifications and Messaging

Direct Message Settings

Email and SMS Notifications for Profiles

Engagement Features

Adding a Video Introduction

Enabling Free Consultations

Connecting Calendly for Online Booking

Linking Your Social Media Profiles

Publications & Visibility

How Publications Are Assigned to Your Listing

Using the Publication Table

Managing Visibility and Referrals per Publication

Enterprise Solutions & Bulk Management

Enterprise Onboarding: Bulk Creating Listings for Your Team

Managing Multiple Professionals Under One Account