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Setting Up Business Locations

Brandon Austin avatar
Written by Brandon Austin
Updated this week

Setting Up Business Locations

Quick Answer

Add your office addresses to your Profile listing so potential clients can find you and so our lead matching system knows your service area. You can add unlimited locations, and each location creates a 75-mile radius for lead matching.

Overview

The Business Locations section captures where you work and when you're available. Each location includes your address, phone number, and hours of operation. For lead matching, each address creates a service radius—by default, you'll receive leads from clients within 75 miles of each location.

Step-by-Step Instructions

Step 1: Access Business Locations

  1. Log into your Heritage Web dashboard

  2. Click My Profile in the left navigation

  3. Scroll to the Business Location(s) section

  4. Click to expand it

Step 2: Add a Location

  1. Click Add Location +

  2. Complete the address fields:

Field

Required

Description

Street Address

Yes

Your office street address

Country

Yes

Select from dropdown

State

Yes

Select from dropdown

City

Yes

Your city

ZIP Code

Yes

Postal code (used for lead matching)

Phone

No

Office phone number

Fax

No

Fax number if applicable

Step 3: Set Hours of Operation

  1. Find the Hours of Operation grid below the address

  2. For each day you're open:

    • Select a Start Time (e.g., 9:00 AM)

    • Select an End Time (e.g., 5:00 PM)

  3. To add a lunch break or split hours:

    • Click Add to create a second time slot for that day

    • Example: 9:00 AM – 12:00 PM, then 1:00 PM – 5:00 PM

  4. Leave days blank if closed

Step 4: Add Additional Locations

  1. Click Add Location + again

  2. Repeat Steps 2-3 for each office

  3. There's no limit to the number of locations

Step 5: Save Your Changes

  1. Review all locations for accuracy

  2. Click Publish Draft at the top of the page

Important Notes

  • Each location creates a 75-mile matching radius for leads

  • ZIP code is critical—it's used to calculate distance for lead matching

  • Free listings hide address and phone behind a login wall; sponsor listings display them to all visitors

  • Multiple locations mean multiple matching areas—you'll receive leads near any of your offices

FAQs

How many locations can I add? Unlimited. Add every office where you see clients.

Do all my locations need hours of operation? Hours are optional but recommended. They help visitors know when to contact you.

Can I have different hours on different days? Yes. Set unique start and end times for each day. You can also add multiple time slots per day (e.g., for lunch breaks).

Will clients see my full address? For sponsor listings, yes—your full address is visible to all visitors. For free listings, the address is hidden behind a login wall.

How does location affect lead matching? Each location creates a 75-mile radius. Leads requesting services within that radius may be matched to you. See "Understanding the 75-Mile Matching Radius" for details.

Related Articles

  • Understanding the 75-Mile Matching Radius

  • Requesting Custom Service Area Changes

  • Free vs. Sponsor Listings: Complete Comparison

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