Adding Multiple Locations

Quick Answer

Add multiple business locations to your Organization listing if you operate from more than one address. Each location expands your lead matching radius and can have its own phone number and hours of operation. There's no limit to the number of locations you can add.

Overview

Many businesses operate from multiple locations—branch offices, satellite clinics, franchise locations, or regional offices. Heritage Web lets you add unlimited locations to a single Organization listing. Each location creates its own 75-mile matching radius, expanding your reach to clients across all your service areas.

When to Add Multiple Locations

Add multiple locations if your Organization has:

Scenario	Example
Multiple offices	Law firm with Houston and Dallas offices
Branch locations	Medical practice with three clinic locations
Regional presence	Accounting firm serving multiple cities
Satellite facilities	Main hospital plus urgent care centers
Franchise locations	Multiple restaurant locations

Step-by-Step Instructions

Step 1: Access Business Locations

Go to your Organization listing edit page
Scroll to the Business Locations section
You'll see your existing location(s) listed

Step 2: Add Another Location

Click Add Location or the + button
A new location form appears

Step 3: Enter Location Details

For each new location, enter:

Location Name: Label to distinguish locations (e.g., "Downtown Office")
Street Address: Physical address
City, State, Zip Code: Complete address details
Phone Number: Direct line for this location
Hours of Operation: Business hours for this location

Step 4: Repeat for All Locations

Add each business location separately
Give each a clear, distinguishing name
Enter accurate addresses for proper matching

Step 5: Save Your Changes

Review all locations for accuracy
Click Publish Draft to save
All locations become active after approval

Naming Your Locations

Use clear names to help clients identify the right location:

Good Names	Avoid
Downtown Houston Office	Office 1
Galleria Clinic	Location 2
North Dallas Branch	Second Location
Memorial City Location	New Office

How Multiple Locations Affect Matching

Each location creates its own 75-mile matching radius:

Example: Two-Office Law Firm

Location	Matches Clients Within 75 Miles Of
Houston Office	Houston, Galveston, College Station, Beaumont
Dallas Office	Dallas, Fort Worth, Denton, Tyler

Result: The firm receives leads from both the Houston and Dallas metro areas.

Expanded Coverage

Location 1 (Houston)     Location 2 (Dallas)       ●                        ●    75-mile                  75-mile    radius                   radius

Adding locations expands your total coverage area.

Managing Multiple Locations

Editing a Location

Find the location in your Business Locations section
Click to expand or edit
Update the relevant fields
Save your changes

Removing a Location

Find the location you want to remove
Click the delete/trash icon
Confirm removal
Save your changes

Reordering Locations

Locations typically display in the order added. The first location may be considered your "primary" location.

Different Hours for Different Locations

Each location can have unique hours of operation:

Location	Hours
Main Office	Mon-Fri 9am-6pm
Satellite Clinic	Mon-Sat 8am-8pm
Downtown Branch	Mon-Fri 8am-5pm

Set hours individually for each location in that location's settings.

Important Notes

No limit on number of locations
Each location expands your matching area
Locations can have different phone numbers and hours
All locations appear on your single Organization listing
Adding locations doesn't create separate listings

FAQs

Is there a limit to how many locations I can add? No. Add as many locations as your business operates from.

Do I need separate Organization listings for each location? No. One Organization listing can have multiple locations. Create separate Organization listings only if locations operate as truly independent businesses.

Will clients see all my locations? Yes. All locations display on your Organization listing. Clients can see addresses, hours, and contact information for each.

How do multiple locations affect my leads? You may receive leads from clients near any of your locations. The lead will indicate which area the client is from.

Can different locations have different industries or services? No. Industries and other settings apply to the entire Organization. If locations offer substantially different services, consider separate Organization listings.

What if I close a location? Remove it from your Business Locations section and save your changes. This updates your matching area.