Heritage Web

Brandon Austin

Claudia Garcia

Showcase your services or opportunities with compelling profiles, listings, job posts, and events.

Creating & Managing Your Listings

How to Create and Manage Your Listings on Heritage Web

Understanding the Four Listing Types (Profile, Organization, Event, Job)

Which Listing Type Should I Create?

Creating Your First Listing - Step by Step

Required vs. Optional Fields for Each Listing Type

Getting Started with Listings

Creating Different Listing Types

Setting Up Your Individual Professional Profile

Adding Professional Credentials and Licenses

Managing Your Specialties and Industries

Profile Photo Requirements and Best Practices

Why Can't I Delete My Profile Listing?

Creating Your Profile Listing

Adding Your Business or Nonprofit

Logo Requirements and Upload Guidelines

Setting Up Multiple Locations

Adding Team Languages and Services

Insurance and Payment Information

Creating Organization Listings

Setting Up Your Event Details and Schedule

Enhance Your Organization Listing with Key Details

Managing Event Ticket Tiers and Pricing

Event Logo and Image Requirements

When Do Event Listings Expire?

Creating Event Listings

Posting Your Job Opening

Required Hiring Organization Information

Setting Position Details and Compensation

Managing Job Status (Active vs. Filled)

Creating Job Listings

Review & Publication Management

Understanding Listing Statuses (Never Published, Pending, Active, Rejected)

How Long Does Approval Take?

Common Rejection Reasons and How to Fix Them

What Happens When I Edit an Approved Listing?

Resubmitting After Rejection

The Review and Approval Process

How Publications Are Assigned to Your Listing

Creating Content in Multiple Languages

Understanding HeritageWeb.com vs. Community Publications

Requesting Additional Publications

Hiding Your Listing from Specific Publications

Multi-Language Content & Publications

Understand When and Where Your Listings Appear

Editing Approved Listings (The Pending Version)

Track Your Edits Through the Review Process

Pausing and Unpausing Listings

Updating Expired Licenses

Managing Contact Information Display

Controlling the Message Button

Managing Your Live Listings

Sponsor & Team Features

Explore our no‑cost option with all the essential tools you need

Free vs. Sponsor Listings: Complete Comparison

Upgrade to boost your visibility and attract more leads

Benefits of Removing the Login Wall

See at a glance which plan fits your needs

How to Upgrade Your Listing

Managing Sponsor Subscriptions

Understanding the 7-Day Grace Period

Upgrading to Sponsor

Giving Team Members Access to Edit Listings

Understanding Team Member Permissions

How Team Members Submit and Edit Listings

Managing Rejected Listings as a Team

Team Access & Collaboration

Maximizing Your Visibility Across Publications

Share Your Community Connections

Best Practices for Profile Listings

Best Practices for Organization Listings

Best Practices for Job Listings

Best Practices for Event Listings

Tracking Your Listing Performance

Optimization & Performance

Enterprise Onboarding: Bulk Creating Listings for Your Team

Managing Multiple Professionals Under One Account

Enterprise Solutions & Bulk Management

Create a custom design with text, images, and links

Heritageweb.com

Heritage Dashboard

Dashboard

Find answers and get help from Intercom Support and Community Experts

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