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Free vs. Sponsor Listings: Comparing Your Options

Compare pricing, features, and benefits of free and sponsor listings to decide which option is right for you

Claudia Garcia avatar
Written by Claudia Garcia
Updated this week

Quick Answer

Heritage Web offers both free and sponsor listing options. Sponsor listings cost $25/month (or $240/year with 20% savings) and include priority placement, contact visibility without login walls, faster lead access, SMS notifications, and additional team member slots.


Overview

Every Heritage Web listing—whether Profile, Organization, Event, or Job—starts as a free listing. You can upgrade to Sponsor at any time to unlock premium features that increase your visibility and make it easier for potential clients, attendees, or candidates to reach you.


Pricing

Plan

Cost

Savings

Monthly

$25 per listing

Annual

$240 per listing

20% off

Each listing is billed separately. You can have some listings on monthly plans and others on annual plans.


Account-Wide Benefits

When you upgrade any listing to Sponsor, your entire account receives these benefits:

Benefit

Description

24-Hour Lead Priority

See new paid and pro bono leads 24 hours before free users

Unlimited Pro Bono Access

Accept unlimited pro bono cases (free accounts: 3 per month)

Pro Bono Champion Badge

Display your commitment to community service

Priority Support

Faster response times from our support team


Per-Listing Benefits

Each Sponsor listing receives these individual benefits:

Benefit

Free

Sponsor

Contact Info Visibility

Behind login wall

Visible to everyone

Search Placement

Standard

Priority (above free listings)

Team Members

1

3

Email Notification Recipients

Unlimited

Unlimited

SMS Notification Recipients

Not available

Up to 5 included

Approval Time

2-3 business days

1 business day

Phone Verification for Messages

Not available

Available


Benefits by Listing Type

Not all features apply to every listing type:

Feature

Profile

Organization

Event

Job

Lead Matching Priority

Pro Bono Access

Contact Visibility

Priority Placement

SMS Notifications

3 Team Members

Private Message Phone Verification

Note: Event and Job listings do not participate in lead matching. Job listings do not have Private Messages.


Important Notes

  • Team slots stack: If you have multiple Sponsor listings, team slots add up (2 sponsors = 6 slots, 3 sponsors = 9 slots)

  • Grace period: If a payment fails, you have 7 days to update your payment method while keeping all benefits

  • Refunds: You can request a refund within 7 days of upgrading

  • Downgrade anytime: Cancel your subscription to return to free at the end of your billing period


FAQs

Do I need to upgrade all my listings?

No. You can choose which listings to upgrade. However, upgrading just one listing gives your entire account access to lead priority and unlimited pro bono.

Can I switch between monthly and annual billing?

Yes. Contact support to change your billing cycle. If switching to annual, you'll receive the 20% discount going forward.

What happens if my payment fails?

You have a 7-day grace period with full benefits. After that, your listing reverts to free status, but your data and settings are preserved.

Is there a discount for multiple listings?

Annual billing saves 20%. For enterprise accounts with many listings, contact us about custom pricing.


Next Steps

  • Review your current listings in your dashboard

  • Identify which listings would benefit most from Sponsor status

  • Click "Upgrade to Sponsor" on any listing to get started

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