Quick Answer
To upgrade your Profile to Sponsor, go to My Profile in your dashboard and click Upgrade to Sponsor in the header area. Choose monthly ($25) or annual ($240) billing, enter your payment information, and your upgrade takes effect immediately.
Overview
Upgrading your Profile to Sponsor removes the login wall from your contact information, gives you priority access to leads, and unlocks SMS notifications. Since your Profile is your primary professional listing, upgrading it often delivers the best return on investment.
Step-by-Step Instructions
Step 1: Open Your Profile
Log in to your Heritage Web dashboard and click My Profile in the navigation menu.
Step 2: Click Upgrade to Sponsor
In the header area of your Profile page, you'll see your current tier labeled as "Free Profile." Click the Upgrade to Sponsor link next to it.
Step 3: Choose Your Billing Cycle
Select your preferred plan:
Monthly: $25 per month
Annual: $240 per year (save 20%)
Step 4: Enter Payment Information
Enter your credit or debit card details. Your card will be charged immediately, and your subscription will auto-renew unless you cancel.
Step 5: Confirmation
Once payment processes, your Profile immediately upgrades to Sponsor. You'll see "Sponsor Profile" in the header, and all Sponsor benefits activate.
What You Get
Immediate Benefits
Benefit | What It Means |
Contact Visibility | Your phone, address, and website display without requiring visitors to log in |
Priority Placement | Your Profile appears above free listings in search results |
SMS Notifications | Add up to 5 phone numbers to receive text alerts for leads and messages |
Phone Verification | Require visitors to verify their phone number before messaging you |
Faster Approval | Future edits are reviewed within 1 business day (vs. 2-3 days) |
3 Team Members | Invite up to 3 colleagues to help manage your Profile |
Account-Wide Benefits
Upgrading your Profile also unlocks these benefits across your entire account:
24-Hour Lead Priority: See new paid and pro bono leads before free users
Unlimited Pro Bono: Accept unlimited pro bono cases (vs. 3 per month)
Pro Bono Champion Badge: Show your commitment to serving the community
Priority Support: Get faster responses from our team
Important Notes
Your subscription renews automatically until you cancel
If payment fails, you have a 7-day grace period to update your card
You can request a refund within 7 days of upgrading
Downgrading preserves your Profile data—only premium features are disabled
FAQs
Will upgrading affect my current listing content?
No. All your existing information, publications, and settings remain exactly the same. You simply gain access to premium features.
Can I upgrade if my Profile is still pending review?
Yes. You can upgrade at any time. Sponsor listings receive faster review times (1 business day).
What happens to my SMS recipients if I downgrade later?
Your SMS recipient settings are preserved but become inactive. If you upgrade again, they reactivate automatically.
I have Organization listings too. Do I need to upgrade those separately?
Yes, each listing has its own subscription. However, upgrading just your Profile gives your entire account access to lead priority and unlimited pro bono.