Quick Answer
To upgrade your Organization to Sponsor, open the listing from My Organizations in your dashboard and click Upgrade to Sponsor in the header area. Choose monthly ($25) or annual ($240) billing, enter your payment information, and your upgrade takes effect immediately.
Overview
Upgrading your Organization listing to Sponsor removes the login wall from your business contact information, gives you priority access to leads, and unlocks SMS notifications. For businesses that rely on client inquiries, Sponsor status can significantly increase conversion rates by making it easier for potential clients to reach you.
Step-by-Step Instructions
Step 1: Open Your Organization Listing
Log in to your Heritage Web dashboard and click My Organizations in the navigation menu. Select the Organization you want to upgrade.
Step 2: Click Upgrade to Sponsor
In the header area of the Organization edit page, you'll see the current tier labeled as "Free Organization." Click the Upgrade to Sponsor link next to it.
Step 3: Choose Your Billing Cycle
Select your preferred plan:
Monthly: $25 per month
Annual: $240 per year (save 20%)
Step 4: Enter Payment Information
Enter your credit or debit card details. Your card will be charged immediately, and your subscription will auto-renew unless you cancel.
Step 5: Confirmation
Once payment processes, your Organization immediately upgrades to Sponsor. You'll see "Sponsor Organization" in the header, and all Sponsor benefits activate.
What You Get
Immediate Benefits
Benefit | What It Means |
Contact Visibility | Your phone, address, and website display without requiring visitors to log in |
Priority Placement | Your Organization appears above free listings in search results |
SMS Notifications | Add up to 5 phone numbers to receive text alerts for leads and messages |
Phone Verification | Require visitors to verify their phone number before messaging you |
Faster Approval | Future edits are reviewed within 1 business day (vs. 2-3 days) |
3 Team Members | Invite up to 3 colleagues to help manage this Organization listing |
Account-Wide Benefits
Upgrading any listing—including this Organization—unlocks these benefits across your entire account:
24-Hour Lead Priority: See new paid and pro bono leads before free users
Unlimited Pro Bono: Accept unlimited pro bono cases (vs. 3 per month)
Pro Bono Champion Badge: Show your commitment to serving the community
Priority Support: Get faster responses from our team
Important Notes
Each Organization listing has its own subscription
Team member slots stack: 2 Sponsor listings = 6 total team slots
If payment fails, you have a 7-day grace period to update your card
You can request a refund within 7 days of upgrading
Downgrading preserves your listing data—only premium features are disabled
FAQs
I already upgraded my Profile. Do I need to upgrade my Organization too?
Your Profile upgrade already gives your account lead priority and unlimited pro bono. However, upgrading your Organization adds per-listing benefits like contact visibility without login, priority placement for that specific listing, and 3 additional team member slots.
Can I upgrade multiple Organization listings?
Yes. Each Organization listing can be upgraded independently. This is useful for businesses with multiple locations or brands.
Will upgrading affect my publication assignments?
No. Your publications, visibility settings, and referral preferences remain unchanged. You gain premium features without altering your current setup.
What if my Organization is still pending review?
You can upgrade at any time. Sponsor Organizations receive faster review times (1 business day vs. 2-3 days).