Quick Answer
Add your business locations in the Locations tab to help customers find you and enable geographic lead matching. Each location you add creates a 75-mile service radius for receiving client referrals. Location is optional—online-only businesses can operate without any physical locations.
Overview
Your business locations serve two important purposes on Heritage Web. First, they tell potential customers where to find you, including address, phone, and hours of operation. Second, they power the geographic lead matching system—when someone submits a referral request, the system matches them with businesses within 75 miles of their location.
You can add unlimited locations to your Organization listing. Each location gets its own matching radius, expanding your potential service area. Even if you hide a location from the public listing, it still works for lead matching.
Step-by-Step Instructions
Step 1: Access Your Locations
Log into your Heritage Web dashboard.
Click My Organizations in the left navigation.
Select the organization you want to edit.
Click the Locations tab (third tab).
You'll see the Locations section.
Step 2: Add a Location
Click Add Location + to create a new location block.
A new empty location appears.
Step 3: Enter Your Address
Complete the following fields:
Field | Required | Description |
Street Address | Yes* | Your business street address |
Country | Yes* | Select from dropdown |
State/Province | Yes* | Select from dropdown (populates after country) |
City | Yes* | Enter city name |
Zip/Postal Code | Yes* | Enter zip or postal code |
Phone Number | No | Business phone number |
Fax Number | No | Business fax number |
*Required only if you're adding a location. You don't have to add any locations.
Step 4: Add Hours of Operation
Click the + button next to any day to add hours for that day.
Set your opening and closing times using the time pickers.
Add multiple time slots for the same day if needed (e.g., closed for lunch).
Leave days blank if you're closed that day.
Step 5: Set Visibility
Toggle the Visible badge to control whether this location appears on your public listing:
Visible (ON): Address, phone, and hours shown publicly
Hidden (OFF): Location hidden from public, but still used for lead matching
Step 6: Save Your Changes
Review your location information for accuracy.
Click Publish Draft to submit your changes.
Important Notes
Location is optional—online-only businesses can skip this section.
Each location creates a 75-mile matching radius for lead referrals.
Hiding a location doesn't stop lead matching—it still works in the background.
Free vs. Sponsor: Free listing contact details (address, phone) require visitor login. Sponsor listings display contact info publicly.
Hours of Operation are always visible regardless of listing tier.
You can add unlimited locations to expand your service coverage.
FAQs
Do I need to add a location?
No. Location is optional. If your business is entirely online, you can leave this section empty.
What if I hide my location—will I still get leads?
Yes. Hidden locations still work for geographic lead matching. This is useful if you want privacy while maintaining lead flow from your area.
Can I have multiple business locations?
Yes. Add as many locations as you have. Each location gets its own 75-mile matching radius.
How do I add hours of operation?
Click the + button next to each day you're open, then set your hours. See the "Hours of Operation" article for detailed instructions.
What's the difference between Organization locations and Parent Organization headquarters?
Your Organization locations are where you provide services. Parent Organization headquarters (if used) shows where your parent company is based. They serve different purposes and don't affect each other.