Quick Answer
Connect Calendly by pasting your Calendly event URL in the "Calendly Integration" section of your profile. A scheduling button appears on your public listing, allowing visitors to book appointments without back-and-forth coordination. You can add up to 10 different event types.
Overview
Calendly Integration lets potential clients book time with you directly from your Heritage Web profile. When visitors click the scheduling button, they see your real-time availability and can select a convenient time slot. Both parties receive automatic confirmation emails.
This feature works exclusively with Calendly—other scheduling tools like Acuity or Microsoft Bookings are not supported.
Before You Start
You'll need a Calendly account with at least one event type configured:
Create a free account at calendly.com
Set up an event type (e.g., "30-Minute Consultation")
Configure your availability
Copy the event URL
Step-by-Step Instructions
Step 1: Find Your Calendly Event URL
In Calendly:
Go to Event Types
Find the event you want to link
Click Copy Link or Share
Copy the full URL
Valid URL formats:
https://calendly.com/username/event-namehttps://calendly.com/username/30minhttps://calendly.com/d/abc-123-xyz/meeting-name
Step 2: Open the Calendly Integration Section
Navigate to your Edit Profile page and expand "Calendly Integration."
Step 3: Enter the Meeting/Event Name
In the "Meeting/Event Name" field, type a clear name visitors will see.
Placeholder example: "Ex. 20-Minute Free Consultation Call"
Good names include:
"Free 30-Minute Consultation"
"Discovery Call"
"Initial Case Review"
"Virtual Meeting"
"Coaching Session"
Step 4: Enter the Event URL
In the "Event URL" field, paste your Calendly event link.
Placeholder example: "https://calendly.com/unique-event-url"
Step 5: Add More Event Types (Optional)
Click "Add Calendly +" to add additional meeting types. You can add up to 10 different events.
Step 6: Remove an Event (If Needed)
Click the trash icon (🗑) between the fields to remove an entry.
Step 7: Submit Your Changes
Click "Publish Draft" to save.
Example Setup: Attorney with Multiple Meeting Types
Meeting/Event Name | Event URL |
Free 15-Minute Discovery Call | |
60-Minute Paid Consultation | |
Follow-Up Appointment |
Visitors choose the meeting type that fits their needs.
How It Appears to Visitors
When configured, your public listing displays a scheduling button:
┌─────────────────────────────────────┐ │ 📅 Free 30-Minute Consultation │ │ Schedule Meeting │ └─────────────────────────────────────┘
What happens when clicked:
Calendly opens in a new tab
Visitor sees your available times
Visitor selects a slot and enters their info
Both parties receive confirmation emails
Temporarily Hiding Calendly
Toggle visibility OFF in the section header to temporarily hide scheduling without deleting your configuration. Your Calendly links are preserved and can be re-enabled anytime.
Common reasons to hide:
Vacation or extended absence
Temporarily not taking new appointments
Seasonal availability changes
Calendly account issues
Important Notes
Calendly only: Other scheduling tools (Acuity, Microsoft Bookings, etc.) are not supported
Maximum 10 events: You can add up to 10 different Calendly event types
HTTPS required: URLs must start with
https://No tier restrictions: Works the same for Free and Sponsor listings
No ownership verification: Heritage Web validates URL format but doesn't verify you own the Calendly account
Troubleshooting
Scheduling Button Not Appearing
Check visibility toggle is ON (green)
Verify your listing is approved (not Pending)
Confirm the Event URL field isn't empty
View your public listing directly to check
Calendly Link Not Working
Test the URL directly in your browser
Verify the Calendly event still exists and is active
Check for typos or extra spaces in the URL
Ensure you pasted the full URL (including
https://)Confirm it's a Calendly URL (not another scheduling tool)
Visitors Can't Find Available Times
This is a Calendly issue, not Heritage Web:
Check your Calendly availability settings
Verify your Calendly account is active
Test booking yourself to see what visitors experience
Wrong Meeting Type Opens
Verify you entered the correct event URL
Each Calendly event has a unique URL—double-check you copied the right one
Update the URL and resubmit your listing
Using Calendly with Free Consultations
These features work well together:
Feature | What It Does |
Free Consultations | Declares you offer free consultations; enables search filtering; shares status with leads |
Calendly Integration | Provides the actual booking mechanism |
Enable both for maximum effectiveness—visitors can filter for professionals offering free consultations AND book directly.
Workaround for Other Scheduling Tools
If you use Acuity, Microsoft Bookings, or another tool:
Add your scheduling link to the Website field
Include the booking URL in your Bio
Mention it in your contact instructions
FAQs
Do I need a paid Calendly account? No. Calendly's free tier works with Heritage Web. Paid features (multiple event types, custom branding, team scheduling) are optional.
Can visitors book without leaving Heritage Web? No. Clicking the button opens Calendly in a new tab. Your Heritage Web listing stays open for reference.
What if I delete an event in Calendly? Your Heritage Web button will show an error. Update or remove the link in your listing.
Is there a character limit for Meeting/Event Name? Keep names concise—they display as button labels. Something like "Free 30-Minute Consultation" works well.