Quick Answer
Your cover image is an optional banner that appears at the top of your Profile listing page. Unlike your Profile Picture (which must be a headshot of you), your cover image can be an office photo, city skyline, branded graphic, or any professional imagery. Upload an image at 1200×300 pixels for best results, with a maximum file size of 5MB.
Overview
The cover image adds visual personality to your listing and helps you stand out. While your Profile Picture builds personal trust, your cover image sets the tone and context for your practice. It's completely optional—your listing displays normally without one—but a well-chosen cover image makes your profile more memorable and professional.
Technical Requirements
Requirement | Specification |
Suggested Size | 1200 × 300 pixels |
Aspect Ratio | 4:1 (wide banner) |
Maximum File Size | 5 MB |
Supported Formats | JPG, JPEG, PNG, GIF, WebP |
Visibility | Always visible when uploaded |
Step-by-Step Instructions
Step 1: Access Cover Image Upload
Log into your Heritage Web dashboard
Click My Profile in the left navigation
Find the Cover Image section near the top of the page (below your Profile Picture)
Click the banner area labeled "Click or Drop Image"
Step 2: Select Your Image
Click to browse or drag and drop your image file
Select an image from your device
Wait for the upload to complete
Preview shows how your cover image will display
Step 3: Save Your Changes
Verify the image looks correct in preview
Click Publish Draft to save changes
Changes trigger a brief review
Your current cover image stays live until the new one is approved
Cover Image Ideas
Image Type | Best For | Examples |
Office Photo | Showing your workspace | Reception area, conference room, building exterior |
City Skyline | Location-based services | Houston skyline, LA cityscape, downtown views |
Branded Graphic | Consistent branding | Your colors, tagline, or professional pattern |
Industry Image | Setting context | Courtroom, medical setting, professional environment |
Abstract/Pattern | Clean, professional look | Geometric patterns, professional textures |
Design Considerations
Keep Important Elements Centered
Your cover image may crop differently on desktop versus mobile devices. Keep important visual elements in the center of the image to ensure they're visible on all screen sizes.
Account for Profile Picture Overlap
Your Profile Picture (circular) overlaps the bottom-left corner of the cover image. Avoid placing important content—like text or key visuals—in that zone.
Recommended Layout
┌─────────────────────────────────────────────────────────────┐ │ │ │ [Avoid text/logos here] [Safe zone] │ │ │ │ ┌──────┐ │ │ │Profile│ ← Profile Picture overlaps here │ │ │Picture│ │ │ └──────┘ │ └─────────────────────────────────────────────────────────────┘
Best Practices
Do:
Use high-resolution images (at least 1200×300 pixels)
Keep important elements centered
Choose images that reflect your professional brand
Use images with appropriate licensing rights
Consider how mobile cropping affects your image
Don't:
Place text or logos in the bottom-left corner (Profile Picture overlap)
Use low-resolution or pixelated images
Upload images with watermarks
Use inappropriate or unprofessional imagery
Include text that may be cut off on mobile
Important Notes
Cover images are optional—your listing works fine without one
Unlike Profile Pictures, cover images CAN include logos and graphics
Cover images are visible to all visitors (not behind login wall)
Changing your cover image triggers a review, but your current image stays live
The same cover image appears across all publications where your profile is listed
FAQs
Is a cover image required? No. It's completely optional. Your listing displays normally with just a solid color background if you don't upload one.
Can I use my company logo as the cover image? Yes. Unlike the Profile Picture (which must be your headshot), the cover image can include logos, branded graphics, or any professional imagery.
What happens if my image is the wrong size? The system will crop to fit the 4:1 aspect ratio. For best results, size your image to 1200×300 pixels before uploading.
Can I use the same cover image on my Organization listing? Yes. You can use the same image across multiple listings if it's appropriate for both.
My cover image looks different on mobile. Why? Cover images may crop differently on smaller screens. Keep important elements centered to ensure they're visible on all devices.
How do I remove my cover image? Click on the existing cover image in edit mode, then use the remove/delete option. Click Publish Draft to save changes.