Skip to main content

Profile Photo Requirements and Best Practices

Brandon Austin avatar
Written by Brandon Austin
Updated over a week ago

Profile Photo Requirements and Best Practices

Quick Answer

Your Profile photo should be a professional headshot of yourself - not a logo, group photo, or stock image. While optional, profiles with photos receive significantly more clicks and inquiries. Upload a high-quality image (minimum 100x100 pixels, maximum 5MB) in JPG, PNG, or GIF format. Use a recent photo where you're dressed professionally and looking directly at the camera.

Overview

Your profile photo is often the first impression potential clients have of you. Research shows that profiles with professional photos receive 40% more views and significantly higher contact rates. This guide covers technical requirements, best practices, and common mistakes to avoid when selecting your profile photo.

Technical Requirements

Image Specifications

Requirement

Specification

Details

Minimum Size

100 x 100 pixels

Will appear blurry if smaller

Recommended Size

400 x 400 pixels or larger

Ensures clarity on all devices

Maximum File Size

5MB

Larger files will be rejected

File Formats

JPG, PNG, GIF

PDF and other formats not accepted

Aspect Ratio

Square (1:1) preferred

System will crop to square

Color Mode

RGB

CMYK may display incorrectly

Upload Process

Step 1: Access Photo Upload

  1. Log into your dashboard

  2. Edit your Profile listing

  3. Navigate to "Profile Image" section

  4. Click "Upload Photo" or "Change Photo"

Step 2: Select Your Image

  1. Click "Choose File" button

  2. Navigate to your photo on your device

  3. Select the image file

  4. Image preview appears

Step 3: Adjust if Needed

  1. System shows preview

  2. Verify photo displays correctly

  3. If cropped poorly, use a square version

  4. Replace if needed before saving

Step 4: Save Changes

  1. Click "Save" to store photo

  2. Photo uploads immediately

  3. Visible after profile approval

  4. Can change anytime (triggers review)

Photo Best Practices

What Makes a Great Profile Photo

Professional Appearance

  • Business or business-casual attire

  • Groomed and polished look

  • Appropriate for your profession

  • Consistent with industry standards

Technical Quality

  • Sharp focus (not blurry)

  • Good lighting (not too dark/bright)

  • Neutral or professional background

  • Recent photo (within 2 years)

Composition

  • Head and shoulders visible

  • Centered in frame

  • Looking at camera

  • Natural, confident expression

Examples by Profession

Profession

Recommended Style

Attire Suggestions

Lawyers

Formal headshot

Suit and tie/professional dress

Doctors

Clinical or professional

White coat or professional attire

Therapists

Approachable, warm

Business casual, softer colors

Real Estate

Friendly, professional

Business attire, modern look

Accountants

Trustworthy, professional

Business formal or smart casual

Consultants

Confident, modern

Contemporary business attire

Common Mistakes to Avoid

Critical Errors That Cause Rejection

❌ Using a Business Logo

  • Profile is for individuals only

  • Logos belong on Organization listings

  • Will be rejected during review

❌ Group Photos

  • Must be solo photo

  • No family or team pictures

  • Clients need to identify you

❌ Stock Photos

  • Must be actual photo of you

  • Stock images detected and rejected

  • Damages trust and credibility

Quality Issues to Avoid

Problem

Why It's Bad

Solution

Selfies

Appears unprofessional

Get professional headshot

Party/Casual Photos

Wrong context

Use business-appropriate photo

Outdated Photos

Misleading to clients

Update every 2-3 years

Poor Lighting

Can't see features clearly

Reshoot with better lighting

Busy Background

Distracting

Use plain or blurred background

Cropped from Group

Often low quality

Take dedicated headshot

Filters/Heavy Editing

Looks inauthentic

Use natural, light editing only

DIY Photo Tips

If You Can't Afford Professional Photography

Setup Requirements:

  • Smartphone with good camera

  • Natural light source (window)

  • Plain wall or background

  • Tripod or stable surface

  • Timer or helper

Step-by-Step DIY Process:

  1. Find Good Lighting

    • Stand facing a window

    • Avoid direct sunlight

    • Use indirect natural light

    • No harsh shadows on face

  2. Set Up Background

    • Plain wall works best

    • Avoid cluttered spaces

    • Ensure nothing distracting behind you

    • Consider blurring background in edit

  3. Position Camera

    • Place at eye level

    • About 3-4 feet away

    • Use portrait mode if available

    • Frame head and shoulders

  4. Take Multiple Shots

    • Take 20-30 photos

    • Try different expressions

    • Slight angle variations

    • Choose best one later

  5. Basic Editing

    • Crop to square

    • Adjust brightness if needed

    • Ensure face is clear

    • Don't over-edit

The Impact of Having a Photo

Statistics and Benefits

Profiles WITH Photos:

  • 40% more profile views

  • 3x more likely to receive inquiries

  • Higher trust rating from visitors

  • Better conversion on leads

  • More memorable to clients

Profiles WITHOUT Photos:

  • May appear less legitimate

  • Lower click-through rates

  • Reduced trust factor

  • Fewer direct contacts

  • Less personal connection

Building Trust Through Photos

Your photo helps establish:

  • Authenticity - You're a real person

  • Professionalism - You take your practice seriously

  • Approachability - Clients feel comfortable contacting you

  • Recognition - Clients can identify you at meetings

  • Connection - Human element in digital world

Special Considerations

Cultural Considerations

For Community-Specific Directories:

  • Consider cultural norms for your communities

  • Some may prefer more formal attire

  • Others may value approachability

  • Match expectations of your target clients

Religious Considerations:

  • Wear appropriate religious attire if applicable

  • Ensures authentic representation

  • Builds trust with community

  • Shows cultural understanding

Updating Your Photo

When to Update:

  • Significant appearance change

  • Every 2-3 years minimum

  • Career milestone or achievement

  • Rebranding your practice

  • Previous photo poor quality

Update Process:

  1. Upload new photo in Profile edit

  2. Submit for review

  3. Old photo remains during review

  4. New photo goes live after approval

  5. 1-3 business day review time

Photo DON'Ts Checklist

Avoid these common issues:

❌ Sunglasses or heavily tinted glasses
❌ Hats that obscure your face
❌ Distracting jewelry or accessories
❌ Logos or text on clothing
❌ Party or social settings
❌ Car selfies
❌ Gym or vacation photos
❌ Excessive filters or effects
❌ Photos with other people cropped out
❌ Images where you're not looking at camera
❌ Photos from more than 5 years ago
❌ Poor quality or pixelated images

FAQs

Is a profile photo required? No, it's optional but highly recommended. Profiles with photos perform significantly better.

Can I use my company logo instead? No, Profile listings require a photo of you personally. Use logos for Organization listings only.

What if I wear religious head covering? That's perfectly fine. Wear what you normally wear professionally. This helps clients know what to expect.

Can I use a photo with my business partner? No, Profile photos must be solo shots. Create an Organization listing for partnership representation.

How often should I update my photo? Every 2-3 years, or whenever your appearance significantly changes.

What if my photo is rejected? You'll receive an email explaining why. Common reasons: using a logo, group photo, or poor quality. Simply upload a compliant photo and resubmit.

Can I use different photos for different publications? No, your profile photo appears across all assigned publications.

Next Steps

  • Review your current photo against these guidelines

  • Schedule a professional headshot if needed

  • Take a DIY photo following our tips if budget is limited

  • Upload or update your photo in your Profile

  • Ensure photo represents you professionally

  • Update every 2-3 years to stay current

Did this answer your question?