Quick Answer
Your Profile listing represents you as an individual professional on Heritage Web. It's automatically created when you create your account—you don't need to add it manually. Your Profile is how potential clients find and contact you across our network of 300+ community directories.
Overview
A Profile listing showcases your professional identity: your name, credentials, services, languages, and how to reach you. Unlike Organization listings (for businesses) or Event/Job listings (for specific opportunities), your Profile is about you as a professional.
Every Heritage Web account comes with one Profile listing. It's created automatically when you sign up, and it cannot be deleted—it's tied to your account for as long as you're a member. You can pause it to hide from public view, but it remains part of your account.
Key Details
Profile vs. Other Listing Types
Listing Type | What It Represents | How It's Created | Can Be Deleted |
Profile | You as an individual professional | Auto-created with account | No (pause only) |
Organization | A business, firm, or nonprofit | Manually created | Yes |
Event | A specific event or gathering | Manually created | Yes |
Job | A job opening | Manually created | Yes |
Your Profile's Tab Structure
Your Profile is organized into six tabs:
Tab | What You'll Find |
Profile Details | Photo, cover image, industries, licenses, education, associations, community connections, skills, Calendly, video, social media |
Name & Bio | Your name, headline, and biography (with multi-language support) |
Locations | Business addresses, phone/fax numbers, hours of operation |
Publications | Control which community directories display your Profile |
Messages | Private message settings and form requirements |
Notifications | Email and SMS notification preferences |
Free vs. Sponsor Profiles
Feature | Free Profile | Sponsor Profile |
Visibility on publications | ✓ Yes | ✓ Yes |
Contact info display | Behind login wall | Visible to all |
Lead matching | ✓ Yes | ✓ Priority (24-hour head start) |
SMS notifications | ✗ No | ✓ Up to 5 recipients |
Phone verification for messages | ✗ No | ✓ Yes |
Team member slots | 1 | 3 |
Important Notes
Your Profile is auto-created—look for "My Profile" in your dashboard after signing up
Name and Bio are required—your Profile can't be submitted for review without them
Profile Picture must be your photo—logos, stock photos, or group photos will be rejected
Your Profile must be approved before it appears on any publication
You cannot delete your Profile—but you can pause it using the Publishing Status control
You can hide from specific publications using the toggles in the Publications tab
FAQs
Do I need to create my Profile listing? No. It's automatically created when you create your account. Just go to "My Profile" in your dashboard to complete and submit it.
Can I have multiple Profile listings? No. Each account has exactly one Profile. If you need to represent multiple professionals (e.g., attorneys at a firm), each person needs their own Heritage Web account.
What's the difference between my Profile and an Organization listing? Your Profile represents you personally. An Organization listing represents your business, firm, or practice. Many professionals have both.
How do I get my Profile on community directories? Complete your Profile (including Community Connections and Languages), submit it for review, and once approved, Heritage Web staff will assign it to relevant publications based on your selections.
Why was my Profile rejected? Common reasons include using a logo instead of a personal photo, invalid license information, or a business name in the Name field. Check your rejection email for specific details.
Next Steps
Complete required fields: Name and Bio
Add your professional headshot photo
Select your Industries and Languages
Submit for review