Skills Don't Affect Lead Matching
Quick Answer
Skills you add to your Profile are display-only keywords—they appear on your listing but do not affect which referral leads you receive. To control lead matching, use the Industries section instead. This is a common point of confusion, so it's important to understand the difference.
Overview
Many users assume that adding skills like "Immigration Law" or "Personal Injury" will generate leads in those areas. It won't. Skills are free-form tags that help visitors understand your expertise, but our lead matching system ignores them entirely.
The lead matching system uses:
✓ Industries (your selected services)
✓ Languages (you or your team)
✓ Licenses (verified credentials)
✓ Location (75-mile radius from your ZIP)
✓ Community Connections (for publication assignment)
The lead matching system does NOT use:
✗ Skills
✗ Education
✗ Associations
Key Details
Skills vs. Industries Comparison
Feature | Skills | Industries |
Affects lead matching | ✗ No | ✓ Yes |
Format | Free-form tags | Predefined categories |
Limit | Unlimited | 10 maximum |
Purpose | Display keywords | Matching filter |
What to Do Instead
If you want to receive leads for a service area:
Go to your Industries section
Select the relevant industry and specialty
Save and submit your changes
You'll now match with leads requesting that service
Example:
❌ Adding "Immigration Law" as a Skill = No immigration leads
✓ Selecting "Immigration Law" in Industries = Immigration leads
FAQs
I added skills but I'm not getting leads. Why? Skills don't generate leads. Check your Industries section and make sure you've selected the services you want to receive leads for.
Should I still add skills? Yes—they're helpful for visitors browsing your listing. Just don't rely on them for lead matching. Add the same services to both Skills (for display) and Industries (for matching).
What are skills good for? Skills help with profile completeness, visitor understanding, and potentially search visibility. They're just not part of the lead matching algorithm.
Related Articles
Selecting Your Industries and Specialties
How Referrals Are Matched to Your Listings
Understanding the Six-Filter Matching System
