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Community Connections for Organizations

Select cultural, ethnic, or religious communities your business serves or identifies with. Community Connections determine which Heritage Web publications feature your listing.

Brandon Austin avatar
Written by Brandon Austin
Updated today

Community Connections for Organizations

Quick Answer

Community Connections indicate which cultural, ethnic, or religious communities your Organization identifies with or serves. These selections affect which Heritage Web community publications display your listing. Select communities where you have genuine connection or focus your services.

Overview

Community Connections help Heritage Web match your business with the right audience. A Persian-owned restaurant might select the Iranian community; a law firm specializing in serving immigrants from Latin America might select multiple Latino communities. These connections determine your visibility on community-specific publications like IranianLawyers.com or LosAbogados.com.

How Community Connections Work

Community Connections work alongside Languages to determine publication assignment:

Factor

What It Indicates

Example

Languages

What languages you speak

Spanish, Farsi, Korean

Community Connections

Which communities you serve/identify with

Iranian, Mexican, Korean

Both factors together determine which community publications feature your listing.

Types of Community Connections

Ethnic/Cultural Communities

  • Iranian / Persian

  • Chinese

  • Korean

  • Vietnamese

  • Indian

  • Filipino

  • Mexican

  • Cuban

  • And many more

Religious Communities

  • Jewish

  • Muslim

  • Christian (various denominations)

  • Hindu

  • Buddhist

  • And others

Regional/National Origin

  • Latin American

  • Middle Eastern

  • African

  • Caribbean

  • European

  • Asian (various regions)

Step-by-Step Instructions

Step 1: Access Community Connections

  1. Go to your Organization listing edit page

  2. Scroll to the Community Connections section

  3. Click to expand if collapsed

Step 2: Select Your Communities

  1. Click Add Community or browse the list

  2. Select communities your business identifies with or serves

  3. Add multiple communities if applicable

Step 3: Review Your Selections

  1. Ensure selections accurately represent your business

  2. Consider your ownership, staff, and client base

  3. Remove communities you don't genuinely connect with

Step 4: Save Your Changes

  1. Click Publish Draft to save

  2. Publication assignments update after approval

When to Select a Community

Select a Community Connection when:

Scenario

Example

Ownership

Iranian-owned business

Staff composition

Majority Korean-speaking team

Client focus

Practice specializing in serving Latino immigrants

Cultural expertise

Deep knowledge of a community's needs

Community involvement

Active in community organizations

Examples by Business Type

Example 1: Persian Restaurant

Connection Type

Selection

Community Connections

Iranian/Persian

Languages

English, Farsi

Result

Appears on Iranian community publications

Example 2: Immigration Law Firm

Connection Type

Selection

Community Connections

Mexican, Salvadoran, Guatemalan

Languages

English, Spanish

Result

Appears on multiple Latino community publications

Example 3: Multi-Cultural Medical Practice

Connection Type

Selection

Community Connections

Korean, Chinese, Vietnamese

Languages

English, Korean, Mandarin, Vietnamese

Result

Appears on multiple Asian community publications

Community Connections and Publications

Your selections directly affect publication visibility:

Community Connection

Potential Publications

Iranian/Persian

IranianLawyers.com, IranianDoctors.com, IranianRealEstate.com

Jewish

JewishLawyers.com, JewishDoctors.com

Korean

KoreanLawyers.com, KoreanDoctors.com

Latino/Hispanic

LosAbogados.com, LatinoDoctor.com

Chinese

ChineseLawyers.com, ChineseDoctors.com

Best Practices

Do:

  • Select communities you genuinely connect with

  • Consider ownership, staff, and client focus

  • Be authentic—communities value genuine connections

  • Update when your business focus evolves

Don't:

  • Select communities just to appear on more publications

  • Claim connections you can't support

  • Overlook communities you actually serve well

  • Forget to add new connections as your business grows

Community Connections vs. Industries

Field

Purpose

Affects Matching?

Community Connections

Cultural/ethnic affiliation

Publication assignment

Industries

Business services offered

Lead matching

Both are important but serve different purposes. Industries determine what leads you receive; Community Connections determine where your listing appears.

Important Notes

  • Community Connections affect publication assignment

  • Be authentic—misrepresenting connections damages trust

  • Languages and Community Connections work together

  • You can appear on publications matching either your languages or communities

  • Some publications require both language AND community connection

FAQs

Do I have to select a Community Connection? No, it's optional. If you don't select any, you'll still appear on HeritageWeb.com and potentially language-based publications.

Can I select multiple communities? Yes. Many businesses serve multiple communities and should select all relevant connections.

What if I serve everyone, not just specific communities? You can leave Community Connections empty or select communities where you have particular expertise or staff capability. You'll still appear on HeritageWeb.com.

Is this the same as targeting by ethnicity? Community Connections are about affinity and service focus, not exclusion. A Persian restaurant serves everyone but has natural affinity with the Iranian community.

How is this different from Languages? Languages indicate communication capability. Community Connections indicate cultural affinity. You might speak Spanish (language) and specifically serve the Cuban community (community connection).

Related Articles

  • Adding Languages Your Team Speaks

  • How Publications Are Assigned to Your Organization

  • Managing Your Industries and Specialties

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