Quick Answer
Add your event venue in the Locations tab to let attendees know where to go. Enter the complete address so visitors can get directions and plan their attendance. For virtual events, you can skip this section entirely and direct attendees to your Event Website instead.
Overview
The Event Location section tells potential attendees where your event takes place. Unlike Profile and Organization listings, event locations are always visible—there's no option to hide them. This makes sense because knowing where an event is held is essential for attendance planning.
Event locations also influence which publications your event appears on within the Heritage Web network, helping you reach audiences in your event's geographic area.
Step-by-Step Instructions
Step 1: Access Your Event Location
Log into your Heritage Web dashboard.
Click My Events in the left navigation.
Select the event you want to edit.
Click the Locations tab (third tab).
Find the Event Location section.
Step 2: Add Your Venue
Click Add Location + to create a new venue entry.
Fill in the address fields.
Step 3: Enter Venue Details
Complete the following fields:
Field | Required | Description |
Street Address | Yes* | Venue street address |
Country | Yes* | Select from dropdown |
State/Province | Yes* | Select from dropdown |
City | Yes* | Enter city name |
Zip/Postal Code | Yes* | Enter zip or postal code |
Phone Number | No | Venue or event contact phone |
Fax Number | No | Rarely used for events |
*Required only if you're adding a location. Virtual events can skip this entirely.
Step 4: Save Your Changes
Review the venue address for accuracy.
Click Publish Draft to submit.
Important Notes
Event locations are always visible—there's no toggle to hide them.
Location is optional—virtual events don't need a physical venue.
No hours of operation—events use the Schedule section (Event Details tab) for timing.
Events don't participate in lead matching—location is for attendee information and publication placement only.
Location affects publication placement—helps your event reach relevant geographic audiences.
FAQs
Is a venue location required?
No. Virtual or online events don't need a physical location. Leave the section empty for virtual events and use your Event Website to direct attendees.
Can I add multiple venues?
Yes. For multi-venue events like conferences or festivals, you can add multiple locations. See "Events with Multiple Locations" for details.
Why can't I hide my event location?
Event locations are always visible because attendees need to know where to go. Unlike business listings where you might want privacy, events require location transparency for attendance.
Where do I set event times?
Event timing goes in the Schedule section on the Event Details tab—not in Locations. The Schedule captures start date/time, end date/time, and timezone.
How do I show a virtual event?
Leave the location section empty and add your virtual event link (Zoom, YouTube, etc.) in the Event Website field on the Locations tab.
Will my event get leads based on location?
No. Events don't participate in lead matching. The location helps with publication placement and tells attendees where to go, but events don't receive referral leads like Profile or Organization listings.
