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Adding Your Event Venue

Tell attendees where your event is located so they can plan their visit.

Brandon Austin avatar
Written by Brandon Austin
Updated this week

Quick Answer

Add your event venue in the Locations tab to let attendees know where to go. Enter the complete address so visitors can get directions and plan their attendance. For virtual events, you can skip this section entirely and direct attendees to your Event Website instead.


Overview

The Event Location section tells potential attendees where your event takes place. Unlike Profile and Organization listings, event locations are always visible—there's no option to hide them. This makes sense because knowing where an event is held is essential for attendance planning.

Event locations also influence which publications your event appears on within the Heritage Web network, helping you reach audiences in your event's geographic area.


Step-by-Step Instructions

Step 1: Access Your Event Location

  1. Log into your Heritage Web dashboard.

  2. Click My Events in the left navigation.

  3. Select the event you want to edit.

  4. Click the Locations tab (third tab).

  5. Find the Event Location section.

Step 2: Add Your Venue

  1. Click Add Location + to create a new venue entry.

  2. Fill in the address fields.

Step 3: Enter Venue Details

Complete the following fields:

Field

Required

Description

Street Address

Yes*

Venue street address

Country

Yes*

Select from dropdown

State/Province

Yes*

Select from dropdown

City

Yes*

Enter city name

Zip/Postal Code

Yes*

Enter zip or postal code

Phone Number

No

Venue or event contact phone

Fax Number

No

Rarely used for events

*Required only if you're adding a location. Virtual events can skip this entirely.

Step 4: Save Your Changes

  1. Review the venue address for accuracy.

  2. Click Publish Draft to submit.


Important Notes

  • Event locations are always visible—there's no toggle to hide them.

  • Location is optional—virtual events don't need a physical venue.

  • No hours of operation—events use the Schedule section (Event Details tab) for timing.

  • Events don't participate in lead matching—location is for attendee information and publication placement only.

  • Location affects publication placement—helps your event reach relevant geographic audiences.


FAQs

Is a venue location required?

No. Virtual or online events don't need a physical location. Leave the section empty for virtual events and use your Event Website to direct attendees.

Can I add multiple venues?

Yes. For multi-venue events like conferences or festivals, you can add multiple locations. See "Events with Multiple Locations" for details.

Why can't I hide my event location?

Event locations are always visible because attendees need to know where to go. Unlike business listings where you might want privacy, events require location transparency for attendance.

Where do I set event times?

Event timing goes in the Schedule section on the Event Details tab—not in Locations. The Schedule captures start date/time, end date/time, and timezone.

How do I show a virtual event?

Leave the location section empty and add your virtual event link (Zoom, YouTube, etc.) in the Event Website field on the Locations tab.

Will my event get leads based on location?

No. Events don't participate in lead matching. The location helps with publication placement and tells attendees where to go, but events don't receive referral leads like Profile or Organization listings.

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