Quick Answer
Create additional overview versions in different languages to connect with clients who prefer reading in their native language. Each language version can have its own Organization Name, Tagline, and Overview—allowing your business to communicate authentically with diverse communities.
Overview
Heritage Web supports content in 50+ languages, including those with non-Latin scripts like Farsi, Arabic, Chinese, and Korean. When you create an overview in another language, visitors browsing that language version of a publication see your content in their preferred language.
This is especially valuable for community directories—your Farsi overview appears to visitors on IranianBusinesses.com browsing in Farsi, helping you connect with Persian-speaking customers in their native language.
Step-by-Step Instructions
Step 1: Confirm Your Listing Is Approved
Before you can create additional overview versions:
Your listing must be approved (not Pending).
Publications must be assigned to your listing.
Check your Publications tab to see which publications you have.
If your listing is still pending approval, wait until it's approved before adding multi-language content.
Step 2: Add the Language to Your Organization
Go to My Organizations and select your organization.
Click the Organization Details tab.
Scroll to the Languages section.
Click Add + to add a new language.
Select the language you want to create content in.
Set the proficiency level.
Click Publish Draft to save.
Step 3: Create a New Overview Version
Click the Name & Overview tab.
You'll see your primary block: Overview (1) - HeritageWeb.com / English.
Scroll down and click Add +.
Select the Publication from the dropdown (e.g., IranianBusinesses.com).
Select the Language (e.g., Farsi).
A new block appears (e.g., "Overview (2) - IranianBusinesses.com / Farsi").
Step 4: Write Your Content
Expand the new overview block.
Enter your Organization Name—you can use native script (e.g., گروه املاک هریتیج for Farsi).
Add a Tagline in that language.
Write your Overview in that language.
Step 5: Save and Submit
Review your content for accuracy.
Click Publish Draft.
After approval, your multi-language content goes live.
Important Notes
Your primary overview (HeritageWeb.com / English) is always required—additional languages are optional.
You must add a language in the Languages section before you can create overview content in that language.
Do not use machine translation—write professionally or have a native speaker help. Machine-translated content often feels awkward and can hurt your credibility.
Each publication supports different languages: HeritageWeb.com has 50+, while community sites typically have English plus their community language(s).
The Preview button only shows your HeritageWeb.com / English version. Visit actual publications to see other versions after approval.
FAQs
Which languages are available?
HeritageWeb.com supports 50+ languages. Community publications like IranianBusinesses.com typically support English plus their community's primary language (e.g., Farsi). The language dropdown shows only languages available for your selected publication.
Can I write my organization name in a non-Latin script?
Yes. You can write your name in Farsi (گروه املاک هریتیج), Arabic, Chinese, Korean, or any supported script. This name appears on publications where that language version is active.
What if no one at our organization speaks the language fluently?
Have a native speaker or professional translator write or review your content. Poorly translated overviews can damage your credibility with the very community you're trying to reach.
How many language versions can I create?
There's no strict limit. Create versions for each language you can genuinely serve customers in. Focus on languages where your staff can actually communicate with clients.
Why can't I add a new overview version?
Check that your listing is approved (not Pending) and that you have publications assigned beyond HeritageWeb.com. You also need to add the language in your Languages section first.
Should our business information be the same across all versions?
Yes. Your core business details, services, and qualifications should be consistent across all versions. What changes is the language, tone, and cultural framing—not the facts about your business.
