Adding a Video Introduction
Quick Answer
Add a YouTube or Vimeo video to your Organization listing to introduce your business, showcase your team, or highlight your services. Go to the Video section, paste your video URL, and save. Videos display directly on your listing page.
Overview
A video introduction helps potential clients connect with your business before they reach out. Whether it's a welcome message, office tour, or service overview, video adds a personal touch that text and images can't match. Heritage Web supports YouTube and Vimeo videos embedded directly on your listing.
Why Add a Video
Benefit | Description |
Personal connection | Clients see and hear from you before contact |
Trust building | Video feels more authentic than text alone |
Differentiation | Stand out from listings without video |
Information delivery | Show what you do, not just tell |
Engagement | Videos capture attention longer than text |
Supported Platforms
Platform | Supported | URL Format |
YouTube | ✓ Yes | youtube.com/watch?v=... or youtu.be/... |
Vimeo | ✓ Yes | vimeo.com/... |
Other platforms | ✗ No | Not currently supported |
Step-by-Step Instructions
Step 1: Prepare Your Video
Upload your video to YouTube or Vimeo
Set video privacy to "Public" or "Unlisted"
Copy the video URL from your browser
Step 2: Access the Video Section
Go to your Organization listing edit page
Scroll to the Video section
Click to expand if collapsed
Step 3: Add Your Video URL
Paste your YouTube or Vimeo URL in the video field
The system validates the URL format
A preview may appear showing your video
Step 4: Save Your Changes
Verify the correct video is linked
Click Publish Draft to save
Video displays after approval
Video Content Ideas
For Professional Services
Welcome message from the owner/founder
Meet the team introduction
Office or facility tour
Explanation of your process
Client testimonials (with permission)
For Retail/Hospitality
Store walkthrough
Product demonstrations
Behind-the-scenes look
Chef or owner introduction
Customer experience showcase
For Healthcare
Provider introduction
Facility tour
Explanation of services
Patient experience overview
Technology and equipment showcase
Video Best Practices
Do:
Keep videos under 2-3 minutes
Start with the most important information
Use good lighting and clear audio
Be authentic and personable
Include a call to action ("Contact us today")
Don't:
Create overly long videos (attention spans are short)
Use poor quality audio or video
Include outdated information
Make it feel like a hard sales pitch
Forget to update if information changes
Technical Requirements
Requirement | Specification |
Platforms | YouTube or Vimeo only |
Privacy setting | Public or Unlisted |
URL format | Standard watch/share URL |
Embed | Automatic—just paste the URL |
Video Privacy Settings
YouTube Privacy Options
Setting | Can Be Used? | Viewers |
Public | ✓ Yes | Anyone can view |
Unlisted | ✓ Yes | Only those with link |
Private | ✗ No | Won't display on listing |
Vimeo Privacy Options
Setting | Can Be Used? | Viewers |
Public | ✓ Yes | Anyone can view |
Hide from Vimeo | ✓ Yes | Only embedded views |
Private | ✗ No | Won't display on listing |
Visibility Control
The Video section has a visibility toggle:
Setting | Result |
Visible | Video displays on your listing |
Hidden | Video section not shown |
You can add a video but hide it temporarily, then make it visible when ready.
Important Notes
Only YouTube and Vimeo URLs are supported
Video must be publicly accessible (Public or Unlisted)
The video embeds directly—viewers don't leave your listing
You can change or remove your video anytime
Video content should be professional and relevant
FAQs
Can I upload a video directly to Heritage Web? No. Videos must be hosted on YouTube or Vimeo. Paste the URL to embed it on your listing.
What if my video is set to Private? Private videos won't display. Change the setting to Public or Unlisted on YouTube/Vimeo.
How long should my video be? We recommend 1-3 minutes. Shorter videos maintain viewer attention better.
Can I add multiple videos? Currently, one video per listing. Choose your best video, or create a compilation.
Will the video autoplay? No. Videos display with a play button. Visitors click to watch.
Can I use a video from my website? Only if it's hosted on YouTube or Vimeo. Self-hosted videos aren't supported.
Related Articles
Linking Your Social Media Profiles
Writing Your Organization Overview
Logo Requirements and Best Practices