Quick Answer
Add a video introduction by pasting a YouTube or Vimeo link in the "Video Introduction" section of your organization listing. The video embeds directly on your public listing, letting visitors watch without leaving the page.
Overview
A video introduction helps potential customers get to know your business before reaching out. It's an effective way to showcase your facility, introduce your team, and communicate your value proposition. Visitors can see your space, hear your story, and understand what makes you different.
The video embeds directly on your listing page with full playback controls.
Step-by-Step Instructions
Step 1: Upload Your Video to YouTube or Vimeo
Create and upload your video to either platform. Set privacy to "Public" or "Unlisted" (not Private).
Step 2: Copy the Video URL
Get the share link from your video:
YouTube:
https://www.youtube.com/watch?v=VIDEO_IDorhttps://youtu.be/VIDEO_IDVimeo:
https://vimeo.com/VIDEO_ID
Step 3: Open the Video Introduction Section
Navigate to your Edit Organization page and expand "Video Introduction."
Step 4: Paste Your Video URL
Enter the URL in the "Link to your introduction video" field.
Step 5: Submit Your Changes
Click "Publish Draft" to save and submit for review.
What to Include in Your Video
Content Type | Purpose |
Company overview | Explain what your business does |
Facility tour | Show your office, store, or workspace |
Team introduction | Let customers see the people they'll work with |
Products/services showcase | Demonstrate what you offer |
Customer testimonials | Build trust with social proof |
Company culture | Share your values and approach |
Recommended length: 2-4 minutes
Video Ideas by Business Type
Restaurant: Kitchen tour, chef introduction, signature dishes, dining ambiance
Law Firm: Office tour, partner introductions, practice area overview, client service philosophy
Medical Practice: Facility tour, meet the doctors, patient care approach, what to expect
Retail Store: Store walkthrough, product highlights, team introduction, customer service approach
Important Notes
YouTube and Vimeo only: Other platforms (Facebook, Instagram, TikTok) are not supported
Video must be accessible: Set privacy to Public or Unlisted—Private videos won't embed
Visibility toggleable: You can hide the video without deleting the URL
Display only: Videos don't affect lead matching
FAQs
What if my video doesn't appear after I save? Check that your video is set to Public or Unlisted on YouTube/Vimeo. Private videos cannot be embedded.
Can I change the video later? Yes. Simply paste a new URL to replace the existing video, then submit your changes.
What's the difference between this and YouTube in Social Media? Video Introduction embeds one specific video. The YouTube link in Social Media goes to your entire channel.
Should I include contact information in the video? You can, but it's not necessary since your contact details are already on the listing. Focus on showcasing your business.