How to Delete Your Affiliate Account

Close your Heritage Web Affiliate account and understand the implications for pending commissions and referrals.

Quick Answer

To delete your Affiliate account, you must contact [email protected] with your deletion request. Account deletion cannot be done through self-service. Before deleting, ensure you've withdrawn all available commissions, as deletion is permanent and forfeits any unclaimed earnings.

Before You Delete

Check Your Balances

Log into affiliate.heritageweb.com
Review your Available Balance (cleared for payout)
Check Pending Commissions (under 60-day review)
Request payout for any available funds above the minimum threshold

Export Your Data

Download commission reports from the Analytics section
Save payment history for tax records
Export referral data if needed
Screenshot your lifetime statistics

Understand What You'll Lose

All unclaimed commissions (both pending and available)
Access to the Affiliate Portal
Tracking capabilities for future referrals
Historical data and reports
Ability to earn from existing referrals (even within 12-month window)

Deletion Process

Step 1: Request Final Payout

If you have available balance above the minimum ($50 PayPal/ACH, $500 wire), request your final payout before deletion

Step 2: Email Deletion Request

Send an email to [email protected] with:

Subject: "Affiliate Account Deletion Request"
Your affiliate ID or registered email
Confirmation that you understand you'll forfeit unclaimed commissions
Reason for deletion (optional but helpful)

Step 3: Await Confirmation

Heritage Web will respond within 2-3 business days to confirm:

Any pending balances you'll forfeit
Timeline for account closure
Final actions required

Step 4: Account Closure

Once confirmed, your account will be deleted and you'll receive a final confirmation email

Important Notes

Permanent Decision: Account deletion cannot be reversed
Heritage Web Account Remains: Deleting your Affiliate account doesn't affect your Heritage Web listings or client account
Existing Referrals: Previously referred customers remain attributed, but you won't earn future commissions
Re-enrollment: You can create a new Affiliate account later, but previous referrals won't be restored
Tax Documents: Download all payment records before deletion for tax purposes

FAQs

What happens to my pending commissions? Any unclaimed commissions (pending or available) are forfeited upon account deletion. Request payout before deleting.

Can I pause my account instead of deleting? The Affiliate Program doesn't have a pause feature, but you can simply stop promoting without deleting your account. There are no fees for inactive accounts.

Will my referred customers be notified? No. Your referred customers won't be notified and their Heritage Web accounts remain unaffected.

Can I transfer my referrals to another affiliate? No. Referral attribution cannot be transferred to another affiliate account.

How long does deletion take? Account deletion typically completes within 5-7 business days after confirmation.