Understanding Your Two Affiliate Dashboards
Navigate between your Heritage Web Dashboard and Affiliate Portal to access different features and tracking capabilities.
Quick Answer
The Affiliate Program operates through two integrated systems: a basic Affiliate Dashboard embedded in your main Heritage Web account (dashboard.heritageweb.com) for quick access and simple metrics, and a comprehensive Affiliate Portal (affiliate.heritageweb.com) for advanced tracking, custom links, and payment management. Both work together but serve different purposes.
Overview of the Dual System
Why Two Dashboards?
Heritage Web uses this dual approach to provide:
Convenience: Quick stats without leaving your main account
Power: Advanced features for serious affiliates
Integration: Seamless connection between systems
Specialization: Each platform optimized for its purpose
How They Work Together
Single Enrollment: Join once, access both
Synchronized Data: Information updates across both platforms
Different Logins: Separate credentials for security
Complementary Features: Each dashboard has unique capabilities
Heritage Web Dashboard (Embedded)
Access
URL: dashboard.heritageweb.com
Login: Your regular Heritage Web credentials
Location: Affiliate Dashboard in main menu (after enrollment)
Features Available
Basic Statistics:
Total referrals count
Current month commissions
Lifetime earnings summary
Basic performance metrics
Quick Actions:
View your single referral link
Copy link to clipboard
See commission balance
One-click enrollment (first time)
Integration Benefits:
No separate login needed
Access alongside listings management
View while managing other Heritage Web features
Simple interface for casual affiliates
Best Used For
Checking quick stats
Getting your basic referral link
Casual affiliate participation
Initial program enrollment
Affiliate Portal (Advanced)
Access
URL: affiliate.heritageweb.com
Login: Separate username/password (created during enrollment)
Credentials: Sent via email after joining program
Comprehensive Features
Analytics & Reporting
Traffic Analysis:
Real-time click tracking
Geographic data
Device breakdowns
Conversion funnels
Commission Details:
Transaction-level data
Customer purchase history
Pending vs. available breakdown
Refund tracking
Performance Metrics:
ROI calculations
Campaign comparisons
Time-based analysis
Custom date ranges
Link Management
Custom Links:
Unlimited tracking links
UTM parameter builder
Campaign organization
QR code generation
Testing Tools:
Link validation
Click testing
Redirect verification
Payment Center
Payout Management:
Request withdrawals
Payment method configuration
Transaction history
Tax document access
Balance Tracking:
Detailed balance breakdown
60-day review status
Available for payout
Expiration warnings
Best Used For
Professional affiliate marketing
Detailed campaign tracking
Payment management
Advanced analytics
Comparison Table
Feature | Heritage Web Dashboard | Affiliate Portal |
Access | Main account login | Separate login |
URL | dashboard.heritageweb.com | affiliate.heritageweb.com |
Basic Stats | ✓ | ✓ |
Single Referral Link | ✓ | ✓ |
Custom Tracking Links | ✗ | ✓ |
UTM Parameters | ✗ | ✓ |
Detailed Analytics | ✗ | ✓ |
Payment Requests | ✗ | ✓ |
Commission Reports | Basic | Detailed |
Campaign Tracking | ✗ | ✓ |
QR Codes | ✗ | ✓ |
Export Data | ✗ | ✓ |
Navigating Between Dashboards
Quick Switching
From Heritage Web to Portal: Look for "Advanced Analytics" link
From Portal to Heritage Web: Use bookmarks or separate tabs
Keep Both Open: Use different browser tabs for efficiency
Data Synchronization
Update Speed: 5-10 minutes between systems
What Syncs: Referrals, commissions, basic metrics
What Doesn't: Custom links are Portal-only
Common Workflows
Daily Check-In
Start at Heritage Web Dashboard for quick overview
See unusual activity? Switch to Portal for details
Need to request payout? Use Portal
Managing listings? Stay in Heritage Web Dashboard
Campaign Launch
Create custom links in Affiliate Portal
Set up UTM tracking parameters
Generate QR codes if needed
Monitor performance in Portal analytics
Payment Management
Check balance in either dashboard
Request payout in Affiliate Portal only
View payment history in Portal
Update payment method in Portal
Troubleshooting Access
Can't Find Affiliate Dashboard
Ensure you've enrolled in the program
Check main navigation menu
Clear browser cache
Try logging out and back in
Forgot Portal Password
Passwords are separate from Heritage Web
Use "Forgot Password" at affiliate.heritageweb.com
Check email for reset link
Contact [email protected] if needed
Data Doesn't Match
Allow 5-10 minutes for sync
Refresh both dashboards
Check date ranges match
Portal has more detailed/accurate data
FAQs
Do I need to use both dashboards? No, but using both maximizes your capabilities. Casual affiliates might only need the Heritage Web Dashboard, while serious marketers benefit from the Portal's advanced features.
Why can't I request payouts from Heritage Web Dashboard? Payment processing requires the advanced security and features of the dedicated Affiliate Portal.
Can I have different emails for each dashboard? Yes. Your Heritage Web account and Affiliate Portal can use different email addresses.
Which dashboard shows more accurate data? The Affiliate Portal has more detailed and real-time data. Use it for important decisions.
What if I only want one login? You can primarily use the Heritage Web Dashboard for basic needs, but you'll need the Portal for payouts and advanced features.
Next Steps
Bookmark both dashboard URLs
Save login credentials securely
Explore Portal features
Set up custom tracking links
Configure payment methods
Related Articles
Tour of Your Affiliate Portal
Join the Heritage Web Affiliate Program
How to Generate Your Unique Referral Link