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Affiliate Program Terms and Conditions

Brandon Austin avatar
Written by Brandon Austin
Updated this week

Affiliate Program Terms and Conditions

Understand the rules, requirements, and guidelines that govern your participation in the Heritage Web Affiliate Program.

Quick Answer

The Heritage Web Affiliate Program operates under specific terms that include a 30% commission on all customer purchases for 12 months, permanent attribution upon account creation, and strict guidelines on promotional methods. Key requirements include no self-referrals, proper FTC disclosure, and avoiding prohibited industries. Terms are available in full at affiliate.heritageweb.com/terms and must be accepted to participate.

Core Program Terms

Commission Structure

  • Rate: 30% of all customer payments

  • Duration: First 12 months from account creation

  • Coverage: All purchases including leads, sponsorships, and enterprise packages

  • Attribution: Permanent once account is created

  • Cookie Window: 60 days for initial tracking

Payment Terms

  • Minimum Payout: $50 (PayPal/ACH) or $500 (wire transfer)

  • Payment Schedule: 1st of each month for requested payouts

  • Review Period: 60-day hold on new commissions

  • Clawback Period: 60 days for refunds and reversals

  • Expiration: Unclaimed commissions expire after 365 days

Eligibility Requirements

  • Referral Minimum: 2 successful referrals before first payout

  • Account Standing: Must maintain good standing

  • Age Requirement: Must be 18 or legal age in jurisdiction

  • Tax Compliance: Responsible for own tax obligations

  • Payment Method: Valid PayPal, ACH, or wire transfer capability

Acceptable Promotion Methods

Allowed Marketing Channels

  • Organic Social Media: Personal and business profiles

  • Email Marketing: To opted-in subscribers only

  • Content Marketing: Blogs, videos, podcasts

  • Paid Social Ads: Facebook, LinkedIn, Instagram (with restrictions)

  • Display Advertising: Banner ads, native ads

  • Offline Marketing: Conferences, networking, print materials

  • Webinars: Educational presentations

  • Community Forums: Where permitted by forum rules

Marketing Restrictions

  • NO Paid Search on Brand Terms: Cannot bid on "Heritage Web" or related terms

  • Proper Attribution: Cannot claim to be Heritage Web

  • Honest Representation: No false or misleading claims

  • Trademark Respect: Cannot use logos without permission

  • Disclosure Required: Must disclose affiliate relationship

Prohibited Activities

Strictly Forbidden Practices

  • Self-Referral: Cannot earn commission on own purchases

  • Cookie Stuffing: Technical manipulation of tracking

  • Spam: Unsolicited bulk email or messages

  • Incentivized Clicks: Without proper disclosure

  • False Urgency: Fake scarcity or time limits

  • Impersonation: Pretending to be Heritage Web

  • Misleading Claims: About services or earnings

  • Trademark Infringement: Unauthorized use of brand assets

Prohibited Industries

Cannot promote Heritage Web to:

  • Adult entertainment services

  • Cannabis/marijuana businesses

  • Gambling/casino operations

  • Multi-level marketing (MLM) companies

  • Illegal businesses or services

  • Businesses violating Heritage Web policies

Account Management Rules

Account Maintenance

  • Single Account: One affiliate account per person/entity

  • Accurate Information: Must maintain current contact details

  • Active Email: Must have working email for notifications

  • Payment Details: Keep payment method updated

  • Compliance: Follow all program guidelines

Account Termination

Heritage Web may terminate accounts for:

  • Violation of terms and conditions

  • Fraudulent activity or false referrals

  • Prohibited promotional methods

  • Excessive refund rates

  • Inactive accounts (at discretion)

  • Legal or compliance issues

Voluntary Termination

  • Contact [email protected] to close account

  • Forfeit unclaimed commissions upon closure

  • Cannot transfer referrals to another account

  • May reapply in future (case-by-case)

Commission Policies

Attribution Rules

  • Last-Click Attribution: Most recent affiliate link wins

  • No Override: Cannot change existing attribution

  • Permanent Attribution: Lasts entire 12-month period

  • Manual Attribution: Available within 30 days with customer confirmation

  • Enterprise Coordination: Must contact before referring enterprise clients

Refund and Clawback Policy

  • 7-Day Refund Window: Customers can request refunds

  • 60-Day Clawback: Commission reversed if refunded

  • After 60 Days: Commissions are permanent

  • Negative Balance: Must offset before next payout

  • Partial Refunds: Commission adjusted proportionally

Data and Privacy

Information Handling

  • Customer Privacy: Cannot access customer personal data

  • Confidentiality: Must protect any shared information

  • Data Usage: Can only use data for program purposes

  • GDPR/CCPA: Must comply with privacy regulations

  • No Resale: Cannot sell or share customer information

Tracking and Cookies

  • First-Party Cookies: 60-day duration

  • Cross-Domain: Works across all Heritage Web properties

  • User Consent: Must comply with cookie laws

  • Transparency: Disclose tracking to users

Legal Compliance

Tax Responsibilities

  • Income Reporting: Must report all commission income

  • Tax Documents: Heritage Web provides records as required

  • 1099 Forms: For US affiliates meeting thresholds

  • International: Comply with local tax laws

  • Business Expenses: Track for deductions

FTC Requirements

  • Disclosure Required: Must disclose affiliate relationship

  • Clear and Conspicuous: Easily understood by audience

  • Every Post/Page: Where links appear

  • Before Link: Disclosure before affiliate links

  • Examples: "#ad", "#affiliate", "I earn commission"

Program Modifications

Change Policy

  • 30-Day Notice: For major changes

  • Email Notification: Sent to registered email

  • Prospective Only: Changes don't affect earned commissions

  • Accept or Terminate: Can leave if disagree with changes

  • Good Faith: Heritage Web acts in good faith

Protected Elements

  • Earned commissions (within terms)

  • Permanent attribution (12-month window)

  • Existing payment thresholds (grandfathered)

  • Historical data access

Dispute Resolution

Resolution Process

  1. Direct Communication: Contact [email protected]

  2. Investigation: Heritage Web reviews issue

  3. Resolution Attempt: Good faith effort to resolve

  4. Escalation: If needed, formal dispute process

  5. Final Decision: Heritage Web's decision is final

Governing Law

  • Subject to applicable state/federal law

  • Venue determined by Heritage Web location

  • English language governs

  • Severability of provisions

Important Limitations

No Guarantees

  • No guarantee of commissions

  • No guarantee of referral conversion

  • No guarantee of program continuity

  • Performance varies by individual

  • Results not typical or promised

Liability Limitations

  • Heritage Web not liable for lost profits

  • No liability for technical issues

  • Limited to direct damages

  • No consequential damages

  • Reasonable efforts standard

FAQs

Where can I read the full legal terms? Complete terms are available at affiliate.heritageweb.com/terms and must be accepted during enrollment.

Can terms change after I join? Yes, with 30-day notice. Changes are prospective and don't affect already-earned commissions.

What happens if I violate the terms? Violations may result in warning, commission reversal, or account termination depending on severity.

Are these terms negotiable? Standard terms are non-negotiable. Enterprise partnerships may have custom agreements.

How are disputes handled? Through direct communication first, then formal dispute resolution if needed. Heritage Web's decisions are final.

Next Steps

  • Review complete terms at affiliate.heritageweb.com/terms

  • Ensure compliance with all guidelines

  • Set up proper FTC disclosures

  • Avoid prohibited practices

  • Contact support with questions

Related Articles

  • FTC Disclosure Requirements for Affiliates

  • Join the Heritage Web Affiliate Program

  • Understanding Commission Reports and Sales Cycles

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