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Understanding the 60-Day Cookie Window

Brandon Austin avatar
Written by Brandon Austin
Updated over 2 weeks ago

Understanding the 60-Day Cookie Window

Learn how Heritage Web's tracking cookie and permanent attribution system ensure you receive credit for referrals.

Quick Answer

When someone clicks your referral link, Heritage Web places a 60-day tracking cookie in their browser. If they create an account within those 60 days, you receive permanent attribution for 12 months of commissions on all their purchases. The cookie is just for initial tracking—once they sign up, attribution is permanent regardless of cookies.

How the Cookie System Works

Initial Click

  1. Prospect clicks your unique referral link

  2. Heritage Web sets a first-party cookie in their browser

  3. Cookie contains your affiliate ID

  4. Cookie remains active for 60 days

  5. Works across all 300+ Heritage Web domains

Account Creation

  1. Prospect creates account within 60-day window

  2. System reads cookie and assigns attribution to you

  3. Attribution becomes PERMANENT

  4. Cookie no longer needed after account creation

  5. You earn 30% commission on all purchases for 12 months

Key Distinction: Cookie vs. Attribution

Tracking Cookie (Temporary)

  • Duration: 60 days from click

  • Purpose: Initial tracking only

  • Location: Visitor's browser

  • Can be: Cleared, blocked, or expired

  • Role: Links visitor to your affiliate ID

Account Attribution (Permanent)

  • Duration: Permanent once account created

  • Purpose: Commission assignment

  • Location: Heritage Web database

  • Cannot be: Removed or transferred

  • Role: Ensures all future purchases credit to you

Cookie Tracking Details

Cross-Domain Functionality

  • Click on BlackLawyers.com → Cookie set

  • Navigate to HeritageWeb.com → Cookie persists

  • Sign up on any Heritage Web site → Attribution applied

  • Works across entire network of 300+ domains

Cookie Limitations

  • Browser Specific: Cookie doesn't transfer between browsers

  • Device Specific: Mobile click won't track on desktop

  • User Actions: Can be cleared by user

  • Privacy Settings: Some browsers block tracking cookies

  • Incognito Mode: Cookies deleted after session

Common Scenarios

Scenario 1: Quick Sign-Up

  • Day 1: Prospect clicks your link and signs up immediately

  • Result: Permanent attribution, 12 months of commissions

Scenario 2: Delayed Sign-Up

  • Day 1: Prospect clicks your link, browses, leaves

  • Day 45: Returns directly (not through your link) and signs up

  • Result: Cookie still active, you get permanent attribution

Scenario 3: Cookie Expires

  • Day 1: Prospect clicks your link

  • Day 65: Prospect signs up

  • Result: No attribution (cookie expired after 60 days)

Scenario 4: Multiple Affiliates

  • Day 1: Clicks Affiliate A's link

  • Day 30: Clicks Affiliate B's link (your link)

  • Day 40: Signs up

  • Result: You get attribution (last-click wins)

Scenario 5: Post-Attribution Purchase

  • Day 1: Prospect clicks and signs up (attributed to you)

  • Day 180: Makes first purchase (6 months later)

  • Result: You earn commission (within 12-month window)

Maximizing Your Cookie Window

Follow-Up Strategies

  • Week 1: Send follow-up email with your link

  • Week 3: Share valuable content with tracked link

  • Week 6: Final reminder before cookie expiration

  • Week 8: If expired, encourage clicking new link

Multiple Touchpoints

  • Email signatures with your link

  • Social media posts with tracking

  • Content marketing with embedded links

  • Regular value-driven communications

Manual Attribution Backup

If cookie tracking fails, you can request manual attribution:

  • Timeline: Within 30 days of account creation

  • Process: Customer emails [email protected] confirming referral

  • Requirement: Customer must initiate confirmation

  • Result: Same permanent attribution applied

Important Notes

  • No Cookie Extensions: 60-day window cannot be extended

  • One Attribution: Each account can only be attributed once

  • First vs. Last Click: Heritage Web uses last-click attribution

  • No Retroactive: Cannot claim attribution after 30-day manual window

  • Cookie-Free Future: Once attributed, customer doesn't need cookie for you to earn

FAQs

What if someone uses multiple devices? Cookies are device-specific. If they click on phone but sign up on computer, tracking may fail. Use manual attribution if needed.

Do ad blockers prevent tracking? Some ad blockers may block cookies. QR codes and manual attribution provide alternatives.

Can I see how many days are left on someone's cookie? No. Cookie data is private to the user's browser. Focus on regular follow-up within the 60-day window.

What happens after 12 months? After a customer's first 12 months, you no longer earn commission on their purchases, even though attribution remains in the system.

If someone clears cookies but then clicks my link again, does the 60 days reset? Yes. Each click sets a new 60-day cookie, and the most recent affiliate link clicked gets attribution.

Related Articles

  • How to Generate Your Unique Referral Link

  • Tracking Offline Referrals and In-Person Conversions

  • Troubleshooting Missing Referrals and Commissions

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