Viewing Affiliate Referral Traffic & Sign-Ups
Monitor your referral performance, track visitor activity, and analyze conversion rates through your affiliate dashboards.
Quick Answer
View your referral traffic and sign-ups in two places: basic metrics in your Heritage Web Dashboard's Affiliate section, and comprehensive analytics in the Affiliate Portal at affiliate.heritageweb.com. The portal updates within 5-10 minutes of activity and shows clicks, sign-ups, purchases, and commissions.
Accessing Your Statistics
Basic Metrics (Heritage Web Dashboard)
Log into dashboard.heritageweb.com
Navigate to Affiliate Dashboard
View summary statistics:
Total referrals (accounts created)
Current month commissions
Lifetime earnings
Your referral link
Detailed Analytics (Affiliate Portal)
Log into affiliate.heritageweb.com
Access comprehensive data:
Real-time click tracking
Sign-up conversions
Purchase activity
Commission breakdowns
Understanding Your Analytics
Traffic Metrics
Clicks
Total Clicks: Every time someone clicks your referral link
Unique Clicks: Individual visitors (one per person)
Click-Through Rate: Percentage who proceed beyond landing page
Geographic Data: Where your clicks originate
Device Types: Mobile vs. desktop traffic
Sign-Ups
Total Sign-Ups: Accounts created using your referral
Conversion Rate: Percentage of clicks that become accounts
Sign-Up Dates: When accounts were created
Attribution Status: Confirmed permanent attribution
Revenue Metrics
Customer Activity
Active Customers: Referred accounts that made purchases
Purchase Types: Breakdown of what customers buy
Lead purchases ($29-$395 each)
Sponsor subscriptions ($25/month or $240/year)
Enterprise packages (custom pricing)
Pro Bono Unlimited subscriptions ($500+/month)
Average Order Value: Typical purchase amounts
Lifetime Value: Total revenue per referred customer
Commission Tracking
Pending Commissions: Under 60-day review period
Available Commissions: Cleared and ready for payout
Monthly Earnings: Current month's generated commissions
Commission History: Complete earning records
Using Portal Reports
Navigate to Reports Section
In the Affiliate Portal, go to Analytics or Reports
Filter Your Data
Date Range: Select custom periods
Campaign Source: If using UTM parameters
Conversion Type: Sign-ups vs. purchases
Customer Status: Active vs. inactive
Export Options
Download as CSV for spreadsheet analysis
PDF reports for record keeping
Email scheduled reports (if available)
Key Performance Indicators
What to Monitor
Conversion Rate: Industry average is 2-5%; Heritage Web typically sees higher
Customer Activation: How many sign-ups make purchases
Commission Per Click: Total earnings divided by clicks
Recurring Revenue: Monthly sponsor subscriptions building over time
12-Month Window: Track customer activity within their commission period
Performance Benchmarks
Good: 5+ sign-ups per month
Better: 20% of sign-ups make purchases
Best: Multiple recurring sponsor subscriptions
Important Notes
Real-Time Updates: Portal data refreshes within 5-10 minutes
Permanent Attribution: Once attributed, customers are yours for 12 months
Cross-Domain Tracking: Includes activity across all 300+ Heritage Web sites
No Retroactive Data: Can't see activity before joining the program
FAQs
Why don't my click counts match my website analytics? The Affiliate Portal only counts clicks on your referral links, not general website traffic. Also, bot traffic is filtered out.
Can I see which customers made specific purchases? Yes, in the Affiliate Portal, you can see customer IDs and their purchase details, though personal information is protected for privacy.
How do I know if attribution is working? Successfully attributed sign-ups appear in your portal within 5-10 minutes with a "Confirmed" status.
Why did my conversion rate drop? Conversion rates fluctuate based on traffic quality, landing page updates, and seasonal factors. Focus on consistent promotion to qualified audiences.
Can I see competitor affiliate performance? No. You can only view your own statistics. Aggregate program performance is not shared.
Next Steps
Set up UTM parameters for better campaign tracking
Export monthly reports for your records
Identify your best-performing traffic sources
Focus promotion on higher-converting channels
Related Articles
Customizing Links with UTM Parameters
Understanding Commission Reports and Sales Cycles
Troubleshooting Missing Referrals and Commissions