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Viewing Affiliate Referral Traffic & Sign-Ups

Monitor who’s clicking and joining through your partner referral links

Brandon Austin avatar
Written by Brandon Austin
Updated this week

Viewing Affiliate Referral Traffic & Sign-Ups

Monitor your referral performance, track visitor activity, and analyze conversion rates through your affiliate dashboards.

Quick Answer

View your referral traffic and sign-ups in two places: basic metrics in your Heritage Web Dashboard's Affiliate section, and comprehensive analytics in the Affiliate Portal at affiliate.heritageweb.com. The portal updates within 5-10 minutes of activity and shows clicks, sign-ups, purchases, and commissions.

Accessing Your Statistics

Basic Metrics (Heritage Web Dashboard)

  1. Log into dashboard.heritageweb.com

  2. Navigate to Affiliate Dashboard

  3. View summary statistics:

    • Total referrals (accounts created)

    • Current month commissions

    • Lifetime earnings

    • Your referral link

Detailed Analytics (Affiliate Portal)

  1. Log into affiliate.heritageweb.com

  2. Access comprehensive data:

    • Real-time click tracking

    • Sign-up conversions

    • Purchase activity

    • Commission breakdowns

Understanding Your Analytics

Traffic Metrics

Clicks

  • Total Clicks: Every time someone clicks your referral link

  • Unique Clicks: Individual visitors (one per person)

  • Click-Through Rate: Percentage who proceed beyond landing page

  • Geographic Data: Where your clicks originate

  • Device Types: Mobile vs. desktop traffic

Sign-Ups

  • Total Sign-Ups: Accounts created using your referral

  • Conversion Rate: Percentage of clicks that become accounts

  • Sign-Up Dates: When accounts were created

  • Attribution Status: Confirmed permanent attribution

Revenue Metrics

Customer Activity

  • Active Customers: Referred accounts that made purchases

  • Purchase Types: Breakdown of what customers buy

    • Lead purchases ($29-$395 each)

    • Sponsor subscriptions ($25/month or $240/year)

    • Enterprise packages (custom pricing)

    • Pro Bono Unlimited subscriptions ($500+/month)

  • Average Order Value: Typical purchase amounts

  • Lifetime Value: Total revenue per referred customer

Commission Tracking

  • Pending Commissions: Under 60-day review period

  • Available Commissions: Cleared and ready for payout

  • Monthly Earnings: Current month's generated commissions

  • Commission History: Complete earning records

Using Portal Reports

Navigate to Reports Section

In the Affiliate Portal, go to Analytics or Reports

Filter Your Data

  • Date Range: Select custom periods

  • Campaign Source: If using UTM parameters

  • Conversion Type: Sign-ups vs. purchases

  • Customer Status: Active vs. inactive

Export Options

  • Download as CSV for spreadsheet analysis

  • PDF reports for record keeping

  • Email scheduled reports (if available)

Key Performance Indicators

What to Monitor

  • Conversion Rate: Industry average is 2-5%; Heritage Web typically sees higher

  • Customer Activation: How many sign-ups make purchases

  • Commission Per Click: Total earnings divided by clicks

  • Recurring Revenue: Monthly sponsor subscriptions building over time

  • 12-Month Window: Track customer activity within their commission period

Performance Benchmarks

  • Good: 5+ sign-ups per month

  • Better: 20% of sign-ups make purchases

  • Best: Multiple recurring sponsor subscriptions

Important Notes

  • Real-Time Updates: Portal data refreshes within 5-10 minutes

  • Permanent Attribution: Once attributed, customers are yours for 12 months

  • Cross-Domain Tracking: Includes activity across all 300+ Heritage Web sites

  • No Retroactive Data: Can't see activity before joining the program

FAQs

Why don't my click counts match my website analytics? The Affiliate Portal only counts clicks on your referral links, not general website traffic. Also, bot traffic is filtered out.

Can I see which customers made specific purchases? Yes, in the Affiliate Portal, you can see customer IDs and their purchase details, though personal information is protected for privacy.

How do I know if attribution is working? Successfully attributed sign-ups appear in your portal within 5-10 minutes with a "Confirmed" status.

Why did my conversion rate drop? Conversion rates fluctuate based on traffic quality, landing page updates, and seasonal factors. Focus on consistent promotion to qualified audiences.

Can I see competitor affiliate performance? No. You can only view your own statistics. Aggregate program performance is not shared.

Next Steps

  • Set up UTM parameters for better campaign tracking

  • Export monthly reports for your records

  • Identify your best-performing traffic sources

  • Focus promotion on higher-converting channels

Related Articles

  • Customizing Links with UTM Parameters

  • Understanding Commission Reports and Sales Cycles

  • Troubleshooting Missing Referrals and Commissions

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