Upgrades, downgrades, or cancellations mid‑cycle trigger prorated charges or credits. Here’s how it works.
1. Upgrade or Downgrade Plans
In Subscription Settings, choose a new plan—charges adjust based on days remaining.
2. Proration Calculations
Credit for unused time on the old plan; charge for the new plan’s remaining period.
You’ll see the net amount before confirming the change.
3. Cancellation Credits
Cancelling before cycle end grants a prorated credit applied to your account.
4. View Proration Details
In Payment History, click the transaction to see line‑item proration.
Visual: Proration breakdown example in the plan change modal.
See also