Quick Answer
Add notification recipients in the Notifications tab of your organization editor. Enter an email address or phone number, verify it with a code, and the recipient immediately begins receiving alerts. You can add unlimited emails and up to 5 SMS recipients (Sponsor only).
Step-by-Step Instructions
Step 1: Open the Notifications Tab
Go to Dashboard → select your organization listing
Click the Notifications tab
Step 2: Add an Email Recipient
Click + Add Email Recipient
Type the email address
The system sends a 6-digit verification code
Have the recipient check their inbox (including spam folder)
Enter the code in the verification field
Status changes to "● Verified"
Step 3: Add an SMS Recipient (Sponsor Only)
Click + Add SMS Recipient
Enter the mobile phone number
A verification code arrives via text message
Enter the code to complete verification
The number appears with "● Verified" status
Step 4: Remove a Recipient
Find the recipient in the Email or SMS list
Click the Remove button next to their address/number
Removal is immediate—they'll stop receiving notifications
Important Notes
Complete verification in the same browser session; closing the page cancels the process
Verification codes expire after 30 minutes
Your account email cannot be removed from the recipient list
Adding someone as a Team Member does NOT automatically add them to notifications—you must do both
FAQs
Why does my team member need verification for each listing? Verification is per-listing to ensure explicit consent. If you manage multiple organization listings, add and verify recipients separately on each one.
Can I add a shared inbox email? Yes. Any valid email address works, including team@ or info@ addresses. The same email can be verified on multiple listings.
What if the verification code doesn't arrive? Check spam folders and wait 2-3 minutes. For SMS, ensure the phone can receive short code messages. If issues persist, click to request a new code.
How do I give someone inbox access AND notifications? Add them as a Team Member (for inbox access with appropriate role permissions) AND add their email in the Notifications tab (for alerts). These are separate features that work together.