Quick Start: Your First Pro Bono Case
Quick Answer
To accept your first pro bono case: ensure you have an approved listing, navigate to the Pro Bono Dashboard, review opportunities in the "New" tab, click "I'll Take It" on a suitable match, and contact the client within 24 hours using the provided contact information.
Step-by-Step Instructions
Step 1: Verify Your Listing Status
Check that at least one of your listings shows "Approved" status. Without approval, you won't see matched opportunities.
Step 2: Open Pro Bono Dashboard
Navigate to "Pro Bono Dashboard" from your main menu. Check your monthly access indicator (free users see "X/3 accesses remaining").
Step 3: Review Available Opportunities
In the "New" tab, browse opportunity cards showing:
Service category and description
Location and date
Source publication
Lead ID number
Step 4: Click "I'll Take It"
Select a suitable opportunity and click "I'll Take It." Free users will see a confirmation showing remaining monthly accesses. Sponsors proceed directly.
Step 5: Access Contact Information
After accepting, you'll instantly see:
Client's full name
Email address
Phone number
Preferred contact method
Complete case details
Step 6: Contact Client Promptly
Reach out within 24 hours for best results. Introduce yourself, reference their specific needs, and offer to schedule a consultation.
FAQs
Q: What if I accidentally accept the wrong case? A: Contact support immediately. Note that this uses one of your monthly accesses if you're a free user.
Q: How do I track my pro bono hours? A: Track hours manually for your records. The dashboard shows your accepted cases and impact metrics for reference.
Related Articles
Pro Bono Program Overview
Managing Your Monthly Access Limit
Best Practices for Client Contact