Quick Answer
Log into partners.heritageweb.com → Click profile icon → My Profile → Find Login details section → Click "Change email" → Enter new email → Confirm via email verification → Update complete.
Overview
Update your Partner Portal email address when you change jobs, switch to a professional email address, or need improved inbox management. The change requires verification through both the old and new email addresses for security purposes. Your referral history and commissions remain intact after the email change.
Step-by-Step Instructions
Step 1: Access Your Profile
Log in to partners.heritageweb.com with your current credentials. Click the profile icon in top right corner. Select "My profile" from the dropdown menu. Scroll to the "Login details" section.
Step 2: Initiate Email Change
Locate your current email address in the Email address field. Click the "Change email" button on the right. A form or modal will appear for entering a new email. Your current email is displayed for reference.
Step 3: Enter New Email
Type your new email address carefully. Double-check for typos to avoid access issues. Ensure the new email inbox is accessible. Click "Send Verification" or the "Continue" button.
Step 4: Verify Both Emails
Check your OLD email for security confirmation. Click the verification link to approve the change. Check your NEW email for the activation link. Click to confirm the new email address. Both verifications must be completed within 24 hours.
Step 5: Confirm Change
Return to the Partner Portal after both verifications. You may need to log in with your new email. Your password remains the same unless you change it. Verify the new email appears in My Profile.
Important Notes
Commission history: All referrals and earnings transfer to the new email automatically
Password unchanged: Your password remains the same unless you update it separately.
PayPal updates: Remember to update PayPal if using the same email for payments
Self-referral requirement: To earn commission on your upgrades, your Partner Portal and Heritage Web Dashboard must use the same email address
Notification settings: Email preferences carry over to the new address
Heritage Web account: This only changes Partner Portal email, not your Heritage Web Dashboard account
FAQs
What if I no longer have access to my old email? Contact [email protected] with proof of account ownership. Manual verification may take 2-3 business days.
Will my referral links still work? Yes, all referral links remain active. Your partner ID (p=XXXX) remains unchanged with email updates.
Do I need to notify my referrals? No, referrals aren't affected by your email change. Their accounts remain linked to your partner ID.
Can I use an email address that is already registered with Heritage Web? Yes, the same email can be used for both the Heritage Web Dashboard and the Partner Portal, with different passwords. Using the same email is required if you want to earn commission on your own upgrades (self-referrals).