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Partner Program Terms and Conditions

Key policies that govern your partnership

Brandon Austin avatar
Written by Brandon Austin
Updated over a week ago

Quick Answer

Partners earn 30% commission for 12 months on referrals, must generate 2 referrals lifetime to unlock payouts, maintain $50 minimum for payment, and claim commissions within 365 days before expiration.

Overview

The Heritage Web Partner Program operates under specific terms that ensure fair compensation and sustainable partnerships. Understanding these terms helps you maximize earnings while maintaining compliance. Key provisions cover commission structure, payment requirements, promotional guidelines, and account policies that govern all partner activities.

Commission Structure

Earning Terms

30% Commission Rate: You earn 30% of all revenue generated by your referrals during their first 12 months. The commission applies to all plan types and payment frequencies. Self-referrals qualify when the Partner Portal and Heritage Web Dashboard use the same email. The commission is calculated on net revenue after deducting any discounts or promotions.

12-Month Earning Window: Commission eligibility spans exactly 12 months from the first payment date of each referral. Renewals after 12 months don't generate additional commission. The window starts from the payment date, not the signup date. Each referral has an independent 12-month window.

365-Day Claim Period: All earned commissions must be claimed within 365 days, or they expire permanently. Expired commissions cannot be recovered or reinstated. Setting up PayPal immediately enables payout requests to avoid expiration. The claim period starts when commission is earned, not when the payout threshold is met.

Attribution Rules

60-Day Cookie Window: Referral tracking uses browser cookies that last 60 days from the click. Signups must occur within this window for attribution. Clearing cookies or using private browsing may prevent tracking. Last-click attribution applies if multiple partners refer the same person.

Payment Requirements

Minimum Thresholds

Two-Referral Lifetime Minimum: You must generate at least 2 referrals before any payment process. These can be free or paid signups, not just sales. Once achieved, this requirement is met and remains satisfied permanently. Refunds don't reset this lifetime achievement.

$50 Payment Threshold: Account balance must reach $50 to request a payout. Balances below $50 accumulate until the threshold is met. No maximum payout limit exists. Combined with the 2-referral requirement for the first payment.

Payment Processing

On-Demand Payout Terms: Request payouts anytime after reaching $50 threshold and 2 referrals. One payout request allowed per calendar month. Payment will be processed within 3-5 business days of the request. PayPal is the only supported payment method. Heritage Web covers all transaction fees.

Refunds and Reversals: Customer refunds trigger automatic commission reversals. Reversed commissions appear as negative amounts in reports. Negative balances offset against future earnings. Partners never owe money back to Heritage Web.

Promotional Guidelines

Acceptable Marketing Methods

Approved Channels

  • Personal websites and blogs

  • Social media platforms (organic posts)

  • Email marketing to your own lists

  • Professional community forums

  • Content marketing and SEO

  • Direct outreach to prospects

  • Webinars and presentations

Prohibited Practices

Not Allowed

  • Paid search ads on Heritage Web branded terms

  • Spam or unsolicited bulk email

  • Misleading claims about the service

  • Incentivized clicks without disclosure

  • Cookie stuffing or technical manipulation

  • Impersonating Heritage Web officially

  • Violating any platform's terms of service

Account Policies

Account Management

Account Independence: The Partner account is separate from the Heritage Web Dashboard account. Deletion of one doesn't affect the other. Different passwords are required for security. Email addresses can match for self-referral tracking.

Account Termination: Either party can terminate the partnership at any time. Outstanding approved commissions will be paid. 14-day recovery period for deleted accounts. Fraudulent activity results in immediate termination.

Data and Privacy

Information Handling Partner information is kept confidential and secure. Referral data belongs to Heritage Web. Partners cannot export complete referral contact lists. Analytics data is available for performance tracking.

Compliance Requirements Partners must comply with applicable laws and regulations. FTC disclosure required for promotional content. GDPR and privacy laws must be respected. Tax reporting is the partner's responsibility.

Important Notes

  • No exclusivity: Partners can promote other services simultaneously

  • No purchase requirement: Partners don't need to pay for Heritage Web accounts

  • Commission changes: Rate changes apply to new referrals only; existing referrals maintain their rate

  • Terms updates: Heritage Web may update terms with a 30-day notice to partners

  • Support access: Partners can contact [email protected] for program questions

FAQs

Can Heritage Web change the commission rate? Rate changes only affect new referrals going forward. Existing referrals maintain their original commission rate for the full 12 months.

What happens if I violate promotional guidelines? First violations typically receive warnings and education. Serious or repeated violations may result in account suspension or termination.

Are there any fees associated with joining or maintaining partner status? There are no fees for joining or remaining in the program. Heritage Web covers payment processing fees.

Can I transfer my partner account to someone else? Partner accounts are non-transferable. Referrals and commissions cannot be reassigned to other accounts.

What defines a valid referral? Valid referrals are new accounts that were not previously registered with Heritage Web and were created through your tracking link within 60 days of clicking.

Next Steps

  • Review promotional guidelines before launching campaigns

  • Set up PayPal immediately to avoid the commission expiration

  • Bookmark this page for reference when planning promotions

  • Contact [email protected] with any terms questions

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