Quick Answer
Your Heritage Web account (dashboard.heritageweb.com) manages your personal and/or organization's listings, leads, and community engagements.
Your Partner account (partners.heritageweb.com) tracks referrals and commissions. They require separate passwords but work together.
Overview
Heritage Web uses two specialized systems to deliver the best experience for each function. Understanding which system to use for specific tasks saves time and reduces confusion.
Your main Heritage Web account handles all directory management, organization listings, and sponsorships.
The separate Partner Portal focuses exclusively on referral tracking, commission management, and payment processing.
Key Differences
Heritage Web Account (dashboard.heritageweb.com)
Primary Purpose: Stay connected and engaged with your communities. You can also manage your professional or organization's presence across Heritage Web's network. You can create and edit organization listings, upgrade to sponsor status, manage team members, and access the main platform features.
What You'll Find Here
Follow your communities
Communicate with professionals and businesses
Track the progress of your referral request
Organization listings management
Event listings creation and editing
Job postings for your organization
Sponsorship upgrades and benefits
Team member invitations
Basic partner stats (after enrollment)
Quick access to the copy referral link
Login Credentials: Use your original Heritage Web email and password. Same login for all directory-related activities. Password resets through dashboard.heritageweb.com.
Partner Account (partners.heritageweb.com)
Primary Purpose: Dedicated platform for tracking your referrals and commissions from the Heritage Web Partner Program. Track detailed analytics, create custom campaign links, manage payment methods, and monitor commission earnings.
What You'll Find Here
Comprehensive referral analytics
Multiple tracking link creation
Detailed commission reports
PayPal payment setup
Email notification preferences
Full referral activity history
Resources and marketing materials
Login Credentials require a separate email and password from Heritage Web. Created when you first join the Partner Program. Password resets through partners.heritageweb.com.
Important Notes
Account Creation: Join the Partner Program through either system, but Partner Portal access always requires separate credential setup
Data Sync: Basic stats in Heritage Web Dashboard update from Partner Portal data with a slight delay
Payment Management: All payment settings and history only accessible in the Partner Portal
Support Contacts: Use [email protected] for Heritage Web issues, [email protected] for partner-specific questions
Account Deletion: Deleting one account doesn't affect the other - they're independent systems
FAQs
Why do I need two separate passwords? The Partner Portal is a specialized tracking platform that requires its security and authentication. This separation protects both your directory data and financial information.
Can I use the same email for both accounts? Yes, you can use the same email address, but you must create different passwords for each system.
Where do I change my payment information? Payment details are only managed in the Partner Portal at partners.heritageweb.com → Payouts → Edit.
Which system shows my referral link? Both display your main referral link, but only the Partner Portal lets you create custom tracking links for different campaigns.
What if I forget which password corresponds to which account? Heritage Web Dashboard uses your original signup password. The Partner Portal uses the password you created when you joined the program. Each has its own "Forgot Password" option.
Next Steps
Bookmark both URLs for quick access
Save passwords in a password manager with clear labels
Set up PayPal in the Partner Portal to avoid commission expiration
Familiarize yourself with both interfaces to maximize efficiency