Forgot your password? No worries—you can reset it and regain access in under two minutes.
1. Click “Forgot Password”
On any login page, select Forgot Password below the Sign In fields.
2. Enter Your Email Address
Type the email associated with your Heritage Web account.
Click Send Reset Link.
3. Open the Reset Email
Look for “Reset Your Heritage Web Password” in your inbox.
If you don’t see it, follow steps from Why Didn’t I Receive My Verification Email?.
4. Choose a New Password
Click the link in the email, which opens the reset form.
Enter a strong password (8+ characters, mix letters & numbers).
Confirm the new password and click Reset Password.
5. Log In with Your New Password
Return to the login page and sign in as usual.
Tip: Use a password manager to generate and store secure passwords.
Visual: Password reset form with New Password and Confirm fields.
See also