Quick Answer
Create separate organization listings for each distinct business location or brand under your account. Use the Teams feature to delegate management, and switch between listings from your dashboard. Each listing maintains its own publications, notifications, and settings.
Overview
Businesses with multiple locations, brands, or entities can manage all their Heritage Web presence from a single account. Each organization listing operates independently—with its own publications, leads, and settings—while benefiting from centralized team management.
Setting Up Multiple Organizations
Creating Additional Listings
From your Dashboard, navigate to your listings
Create a new Organization listing for each location or brand
Complete all required information for each
Submit each for review (1-3 business days)
What Each Listing Needs
Each organization listing should have:
Unique business name or location identifier
Specific address and contact information
Relevant industries and specialties
Languages served at that location
Separate hours of operation if they differ
Managing Across Listings
Use the Teams Feature
Add team members from Account Settings > My Team
Assign roles based on responsibilities
Team members can access ALL listings under your account
Use the account switcher to navigate between contexts
Listing-Specific Settings
Each organization maintains independent:
Publications: Assigned based on that location's communities and services
Notifications: Configure separate email/SMS recipients per listing
Messages: Visitors message specific locations
Lead matching: Based on each listing's radius and specialties
Important Notes
Each listing goes through standard review independently
Publication assignments are determined by Heritage Web staff based on each listing's data
Sponsor status applies per listing—upgrade individually as needed
Team slots are account-wide (3 per sponsor listing, stackable)
FAQs
Should each location be a separate listing? Generally yes, if locations serve different areas or have different services. This ensures accurate local matching and allows location-specific messaging.
Can the same team member manage multiple organizations? Yes. Once added to your team, members can access and manage all listings under your account.
How do leads get distributed between locations? Leads match based on each listing's service radius and specialties. A client 30 miles from Location A but 60 miles from Location B matches to Location A (within its radius first).
Do I need separate Sponsor subscriptions for each location? Yes, if you want Sponsor benefits for each. However, team slots stack—2 Sponsor organizations = 6 team member slots for your entire account.