When Your Monthly Accesses Reset
Quick Answer
Your 3 monthly pro bono accesses reset on the 1st of each month at 12:00 AM in your account's time zone. The reset date appears in your Pro Bono Dashboard header (e.g., "Reset on February 1, 2025"). Unused accesses don't carry over—use them or lose them.
Step-by-Step Instructions
Step 1: Find Your Reset Date
Look at your Pro Bono Dashboard header, directly under the access counter. You'll see "Reset on [Month] 1, [Year]" showing exactly when your accesses refresh.
Step 2: Plan Around the Reset
Before month-end, check your remaining accesses:
3 unused: Review available opportunities now
2 unused: Select your best matches today
1 unused: Don't let it expire
0 remaining: Wait for next month
Step 3: Monitor the Reset
On the 1st of each month:
Counter automatically returns to "3 of 3 accesses"
Previous month's unused accesses disappear
New month begins immediately at midnight
No action required from you
Step 4: Strategic Timing
Consider these timing strategies:
End of Month: Use remaining accesses before they expire
Beginning of Month: Fresh start with 3 new accesses
Mid-Month: Pace yourself to avoid running out
Urgent Cases: Prioritize time-sensitive matters
FAQs
Q: What time zone is used for the reset? A: The reset occurs at midnight in your account's time zone setting, which you can verify in Account Settings.
Q: If I sign up on the 15th, do I get 3 full accesses? A: Yes, you get 3 accesses immediately, regardless of when in the month you sign up. They'll reset on the 1st like everyone else.
Q: Can I change my reset date to a different day? A: No, all accounts reset on the 1st of the month. This standardization ensures fairness across all users.
Related Articles
Understanding Your 3 Monthly Accesses
Managing Pro Bono Requests
Upgrading to Sponsor Status