Old cache or incompatible browser settings can block login and page loads. Here’s how to clear cache and pick the right browser.
1. Clear Cache & Cookies
In Chrome: Settings → Privacy → Clear browsing data → Cached images & files.
In Firefox: Options → Privacy & Security → Cookies and Site Data → Clear Data.
2. Disable Browser Extensions
Turn off ad‑blockers or privacy extensions that may intercept scripts.
Test in an Incognito/Private window.
3. Use a Supported Browser
Chrome, Firefox, Edge, or Safari—latest version recommended.
Ensure JavaScript and cookies are enabled.
4. Retry Login
After clearing and restarting, attempt to sign in again.
Tip: If problems persist, try from a different device or network.
Visual: Chrome settings screenshot highlighting “Clear browsing data.”
See also