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Refunds & Disputes: Policy & Procedures

How to request a credit within seven days and what to expect

Brandon Austin avatar
Written by Brandon Austin
Updated this week

If a referral doesn’t meet expectations, request a refund on goodwill principles—handled case-by-case.


1. Eligibility & Timeline

  • Submit within 7 days of purchase.

  • No hard rules; evaluated on a good-faith basis.

2. How to Request

  • Reply to the invoice email.

  • Or click the chat icon in your dashboard or help pages to open a support ticket.

3. Outcome

  • Approved refunds issue credits toward future referral purchases.

  • We aim to respond within 48 hours.


See also

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