Skip to main content

Using the Help Section

Self‑serve answers from our community and articles.

Brandon Austin avatar
Written by Brandon Austin
Updated over 2 weeks ago

Our Community Forum and Knowledge Base host thousands of Q&A and guides—often the fastest way to solve your issue.

1. Access the Forum & KB

  • Click Help in the Dashboard or visit help.heritageweb.com.

  • Use the search bar to enter keywords.

2. Browse Categories

  • Topics include Account, Listings, Billing, and Partner Program.

  • Filter by latest or most popular posts.

3. Ask the Community

  • If you can’t find an answer, click New Topic on the Forum.

  • Provide a clear title and detailed description.

Visual: Forum homepage with search bar and category tiles.


See also

Did this answer your question?