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Using the Help Section

Self‑serve answers from our community and articles.

Written by Brandon Austin
Updated over 10 months ago

Our Community Forum and Knowledge Base host thousands of Q&A and guides—often the fastest way to solve your issue.

1. Access the Forum & KB

  • Click Help in the Dashboard or visit help.heritageweb.com.

  • Use the search bar to enter keywords.

2. Browse Categories

  • Topics include Account, Listings, Billing, and Partner Program.

  • Filter by latest or most popular posts.

3. Ask the Community

  • If you can’t find an answer, click New Topic on the Forum.

  • Provide a clear title and detailed description.

Visual: Forum homepage with search bar and category tiles.


See also

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