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Payment Terms and Refund Policy

On the 1st of each month pay-per-lead (PPL) customers receive an invoice via email for the leads they purchased the month before. Customer’s credit card on file is then charged for the balance of the invoice on the 7th of the month.

Pay Per Lead Refund Policy

PPL customers can dispute a lead from date they purchase a lead until end of day on the 6th of the following months. Refund requests need to be submitted via email.

Our policy regarding lead refund request is that we (you and Heritage Law Marketing) need to reach a mutual agreement on each request. It’s on a case by case basis and operates more on ethics than hard rules.

Leads refunded before the monthly invoice is generated will be credited to the customer’s account and not billed to the credit card at all. If a lead is disputed after the invoice is generated and a refund is issued, the refund will be issued in the form of credit for future lead purchases.

Long Term Contract

Our Pay-Per-Lead program doesn’t require a long term contract. 

Monthly Minimum 

Our PPL customers are not required to spend a minimum amount each month.

Updated on April 9, 2020

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