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Send listing notifications to 3rd parties
Send listing notifications to 3rd parties
Brandon Austin avatar
Written by Brandon Austin
Updated over a week ago

Besides default notifications, listing owners can include 3rd party email addresses and phone numbers (SMS notifications are limited to Sponsor listings) in specific listings, so that notifications for that listing are also sent to a different contact information than the listing owner's.

This can be useful if a listing owner wants to automate the sharing of information with business partners or staff, or the forwarding of notifications to third-party tools like a Customer Relationship Management (CRM) system.

Enable 3rd Party Notifications

3rd party email addresses and phone numbers have to be verified prior to receiving notifications.

To enable 3rd party notifications:

  1. Go to the Heritage Web dashboard and log into your account

  2. Select “Listings” in the header menu

  3. Click the edit icon followed by “Edit Listing” for the specific listing

  4. Scroll down to the “3rd Party Notifications” block

  5. Click “Add Email”

  6. If it is a Sponsor Listing, you'll also see an option to “Add Phone Number”

  7. Add and verify the email address or phone number

Changes to your notification settings will take place immediately. To remove a 3rd party notification setting, simply click on the X icon beside the email or phone number and confirm the deletion.

Disable default notifications

Default notifications can be disabled for any listing, if at least one 3rd party notification has been enabled for that listing.

To enable or disable default notifications:

  1. Go to the Heritage Web dashboard <insert hyperlink> and log into your account.

  2. Select “Listings” in the header menu.

  3. Click the edit icon followed by “Edit Listing” for the specific listing.

  4. Under “Default Notifications”, check or uncheck the box to enable or disable notifications respectively.

Changes to your notification settings will take place immediately.

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