Paid Referrals Overview
Quick Answer
Paid referrals connect you with pre-qualified clients who've submitted requests through Heritage Web's network of 300+ publications. You must have at least one approved listing (profile, organization, job, or event) to receive and purchase leads. You pay $29-$395 per lead only when you choose to purchase, with no contracts or minimum commitments. Each lead is manually vetted, exclusively sold to one professional or business, and can be purchased via email notification or dashboard with complete contact information delivered immediately.
Overview
Heritage Web's paid referral system is a pay-per-lead service designed for professionals and businesses seeking qualified clients. When someone submits a request on a publication like BlackLawyers.com or WomenAgents.com, our matching engine identifies suitable firms and professionals based on location, specialty, language, and other factors. You receive instant notifications about matches and can review lead details before making a purchase decision through either email or your dashboard.
Prerequisites: Approved Listings Required
Before You Can Purchase Leads
You must have at least one approved listing in the Heritage Web network:
Profile Listing: Your professional/personal listing (one per account)
Organization Listing: Business or nonprofit listings (multiple allowed)
Job Listing: Employment opportunities (multiple allowed)
Event Listing: Conferences, workshops, events (multiple allowed)
Approval Timeline
Sponsor Listings: 1 business day
Free Listings: 2-3 business days
Status Check: View approval status in your dashboard
Important: No leads will match or be available for purchase until at least one listing is approved.
How Paid Referrals Work
Step 1: Client Submits Request
Potential clients complete intake forms for community-specific publications within our extensive network of over 300 publications, providing details about their needs, location, and preferences.
Step 2: Manual Review Process
Our team reviews each submission within 24 hours using third-party verification tools to validate contact information, block spam, and ensure proper categorization.
Step 3: Automatic Matching
The system applies our six-filter matching engine to identify qualified professionals and businesses:
Publication match (prioritizes same publication, then network-wide)
Valid professional license (when applicable)
Practice area specialty
Language capabilities (including team members)
Geographic proximity (default 75-mile radius)
Years of experience (for prioritization)
Step 4: You Receive Notification
Matched professionals and businesses receive email alerts with lead preview and pricing, plus leads appear in your dashboard.
Step 5: Two Ways to Purchase
Option A: Email Purchase
Click "Purchase Lead" in email notification
Complete payment on Stripe checkout page
Receive follow-up email with contact information
Lead appears in the dashboard "Purchased" tab
Option B: Dashboard Purchase
Click "Purchase Lead" in Leads Dashboard
Enter payment info in pop-up window
View contact details on Lead Details page
Receive confirmation email with contact info
Key Features
Feature | Details |
Price Range | $29-$395 per lead based on practice area and qualifying questions |
Exclusivity | Each lead is sold to only one professional or business |
Availability Window | 60 days before leads expire |
Sponsor Priority | 24-hour exclusive access for ANY sponsor listing type |
Payment Methods | Credit/debit cards via Stripe |
Refund Policy | 7-day good-faith evaluation for quality issues |
Purchase Options | Via email (Stripe) or dashboard (pop-up) |
Network Size | 300+ publications across cultural communities |
Dashboard Access
Your Leads Dashboard (found under "Leads Dashboard" in the main menu) provides:
New Tab: Available leads matching all your approved listings
Purchased Tab: Leads with full contact details (from either purchase method)
Hidden Tab: Leads you've removed from view
Analytics Tab: ROI and performance tracking
Note: All leads from all your listing types (profile, organization, job, event) appear in one unified dashboard.
Lead Distribution & Priority
Publication Matching
Primary: Leads prioritize professionals on the same publication
Secondary: If not exclusive, matches network-wide to qualified professionals
Benefit: Listing on multiple publications increases opportunities
Sponsor Advantages
If you have ANY sponsor listing (profile, organization, job, or event):
24-hour head start on ALL matched leads
Applies account-wide regardless of which listing is sponsored
See leads before free listings
Same pricing as free users
Multiple Listing Benefits
All matched leads appear in one dashboard
No duplicate leads across your listings
More listing types = more match opportunities
Sponsor status on one benefits all
Important Notes
Listing Required: Must have at least one approved listing to receive leads
No Subscription: Pay only for leads you want
First-Come, First-Served: After matching, leads available until purchased
Adjustable Settings: Email [email protected] to change radius
All Leads Exclusive: No sharing with other professionals
Pending Changes: Don't affect matching until approved
FAQs
Q: How quickly should I contact a purchased lead? A: Best practice is within 2 hours. Studies show the faster you respond, the higher your conversion rate. Leads expect quick responses after submitting their requests.
Q: What's the difference between an email and a dashboard purchase? A: Both provide the same lead at the same price. Email purchase uses Stripe's external checkout, while the dashboard uses an in-app pop-up. Both deliver contact information immediately.
Q: Can I get a refund if the lead doesn't convert? A: We don't guarantee conversions, but you can request a refund within 7 days if there's an issue with lead quality (invalid contact info, already hired someone, significant mismatch). Each case is evaluated individually.
Q: Why do some leads cost more than others? A: Pricing depends on practice area value and qualifying questions. More complex cases or higher-value services tend to cost more, with a maximum of $395 per lead.
Q: What's the difference between sponsor and free access? A: Sponsors get 24-hour exclusive access to new leads before they're available to free listings. This significantly increases your chances of purchasing high-quality leads. Any sponsor listing type provides this benefit.
Q: How many leads will I receive? A: Volume depends on your settings: practice areas, geographic radius, number of publications, and listing types. You can increase matches by expanding your radius, adding specialties, or creating multiple listing types.
Q: Do I need a listing on every publication to get leads? A: No. While listing on the same publication gives priority, Heritage Web also matches qualified professionals network-wide when clients haven't requested publication-exclusive referrals.
Next Steps
Create and submit your first listing for approval
Choose listing type: profile, organization, job, or event
Configure your referral radius via [email protected]
Add a payment method in Account Settings
Enable email notifications for instant alerts
Consider sponsor status for 24-hour priority
Review the "Best Practices: First 48 Hours After Purchase" guide
Related Articles
How Referrals Are Matched to Your Listings
Understanding the Six-Filter Matching System
Purchasing Referral Leads
Setting Your Referral Radius for Optimal Results
Sponsor vs Free Listing: Lead Access Comparison
Understanding Lead Quality & Our Vetting Process