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Dashboard Purchase vs. Email Purchase

Choose between instant dashboard access or convenient email purchase based on your workflow and device

Brandon Austin avatar
Written by Brandon Austin
Updated this week

Dashboard Purchase vs. Email Purchase

Quick Answer

You can purchase leads two ways: directly through your dashboard with immediate access to contact information, or via email link that redirects to Stripe checkout. Both methods cost the same, provide exclusive access, and generate individual invoices, but dashboard purchases offer more control and faster access while email purchases work well for mobile users.

Overview

Heritage Web provides two convenient methods for purchasing leads to accommodate different workflows and preferences. Understanding the advantages of each method helps you choose the most efficient approach for your practice and respond to opportunities quickly.

Method Comparison

Key Differences

Feature

Dashboard Purchase

Email Purchase

Access Point

Leads Dashboard in account

Email notification link

Payment Interface

In-app popup window

Stripe checkout page

Speed to Contact

Immediate on-screen

Follow-up email required

Payment Method

Choose from saved cards

Uses default card

Preview Available

Full preview before purchase

Limited preview in email

Mobile Experience

Requires dashboard login

One-click from email

Purchase History

Immediately in Purchased tab

Updates after processing

Process Flow Comparison

Dashboard Purchase Flow

  1. Log into your account

  2. Navigate to Leads Dashboard

  3. Review lead in New tab

  4. Click "Purchase for $X" button

  5. Select payment method in popup

  6. Confirm purchase

  7. Instantly see contact information

  8. Lead moves to Purchased tab

Email Purchase Flow

  1. Receive email notification

  2. Review lead preview in email

  3. Click "Purchase Lead" button

  4. Redirect to Stripe checkout

  5. Payment processes with default card

  6. Return to confirmation page

  7. Receive second email with contact info

  8. Access full details in dashboard

Dashboard Purchase Details

Advantages

  • Complete Preview: See all details except contact before buying

  • Payment Control: Choose which card to use

  • Instant Access: Contact info appears immediately

  • Better Organization: Lead automatically categorized

  • Bulk Review: Evaluate multiple leads at once

  • Filter Options: Find specific lead types

Best For

  • Desktop users

  • Careful lead selection

  • Multiple payment methods

  • Immediate response needs

  • Bulk lead review

  • Price comparison

Step-by-Step Process

  1. Access Dashboard: Click "Leads Dashboard" from main menu

  2. Review Options: Browse all available leads in New tab

  3. Check Details: Click lead for full preview (optional)

  4. Initiate Purchase: Click "Purchase for $[amount]" button

  5. Payment Selection: Choose from saved cards or add new

  6. Confirm: Click confirm to complete transaction

  7. Access Information: Contact details display instantly

Email Purchase Details

Advantages

  • Convenience: Purchase without logging in

  • Mobile Friendly: Easy one-click on phones

  • Time Sensitive: Quick action on urgent leads

  • Notification Driven: Act immediately on alerts

  • Simple Process: Fewer steps to complete

  • Email Trail: Built-in documentation

Best For

  • Mobile users

  • Quick decisions

  • Single card users

  • Email-driven workflow

  • Remote access

  • Urgent responses

Step-by-Step Process

  1. Receive Alert: Email arrives with lead preview

  2. Review Preview: Check basic information provided

  3. Click Purchase: Tap "Purchase Lead" button

  4. Stripe Checkout: Auto-fills your information

  5. Process Payment: Default card charged

  6. Confirmation Page: Shows success message

  7. Email Delivery: Contact info sent via email

Making the Choice

Choose Dashboard When

  • You want to compare multiple leads

  • You need to use a specific payment method

  • You're at your computer

  • You want immediate on-screen access

  • You prefer organized workflow

  • You're reviewing leads systematically

Choose Email When

  • You're on mobile device

  • You need to act quickly

  • You trust the preview information

  • You're away from computer

  • You have one primary card

  • You prefer email documentation

Common Scenarios

Scenario 1: Morning Review

Best Method: Dashboard

  • Review all overnight leads

  • Compare opportunities

  • Purchase best matches

  • Plan your day

Scenario 2: Mobile Alert

Best Method: Email

  • Receive notification while traveling

  • Quick purchase from phone

  • Contact client immediately

  • Follow up when back at office

Scenario 3: High-Value Lead

Best Method: Dashboard

  • Carefully review all details

  • Check lead details page

  • Ensure it's perfect match

  • Use preferred payment method

Important Considerations

Payment Methods

  • Dashboard: Can select any saved card

  • Email: Uses default payment method

  • Both: Can add new card if needed

Contact Information

  • Dashboard: Displays instantly on screen

  • Email: Sent in follow-up email

  • Both: Accessible in Purchased tab

Mobile Experience

  • Dashboard: Requires login, smaller screen

  • Email: Optimized for mobile click

  • Both: Fully functional on mobile

FAQs

Q: Do email purchases cost more than dashboard purchases? A: No, pricing is identical regardless of purchase method. The same lead costs the same amount.

Q: Can I change my payment method during email purchase? A: The email purchase uses your default card, but you can add a new card during Stripe checkout if needed.

Q: What if I don't receive the contact information email? A: Check spam folder first, then access the lead through your Purchased tab in the dashboard where it's always available.

Q: Can I preview the full lead details before email purchase? A: No, email shows limited preview. For full details before purchase, use the dashboard method.

Q: Is one method more secure than the other? A: Both methods use Stripe's secure payment processing and are equally safe.

Next Steps

  • Save multiple payment methods for flexibility

  • Set up email notifications properly

  • Practice both purchase methods

  • Determine your preferred workflow

  • Monitor which method yields better response times

Related Articles

  • Payment Methods for Lead Purchases

  • Understanding Your Leads Dashboard

  • Email Notification Settings

  • Managing Your Purchased Leads

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