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Account Settings, Notifications & Support

Update your personal info, manage notifications, and contact support

Written by Brandon Austin
Updated over 10 months ago

Everything from your name to billing to help requests lives in Account Settings.


1. Personal & Security

  • Settings → Personal Information: Edit name, birthdate, email, and phone (verify both).

  • Settings → Privacy & Security: Change password, enable 2FA (coming soon), delete account.

2. Location & Time

  • Settings → Location & Time: Country, State, City, ZIP, and preferred Time Zone.

3. Notifications

  • Settings → Notifications: Toggle email and SMS alerts for referrals, messages, listing reviews, and billing.

  • Whitelist: Add @heritageweb.com to safe-senders.

4. Billing & Subscriptions

  • Settings → Billing: View subscriptions, update payment methods, download invoices, cancel or change plans.

5. Help & Support

  • Help icon opens a chat widget for Knowledge Base search or live chat.

  • Email Support: Reach out at [email protected].

  • Feature Requests: Submit via Community Forum → Feature Request category.

Tip: Use the chat bubble for fastest answers on simple issues; email for detailed requests.


See also


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