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Navigating the Inbox: Threads vs. Single Chats

Manage conversations in organized threads

Brandon Austin avatar
Written by Brandon Austin
Updated over 2 months ago

All messages appear in Inbox, split between threaded dialogs and single chat entries.

1. Inbox Overview

  • Threads: Ongoing back-and-forth conversations.

  • Single Chats: One-off messages or quick inquiries.

2. Switching Views

  • Use the Threads and Chats tabs at the top of Inbox.

3. Marking Read/Unread

  • Click the envelope icon to toggle read status.

Visual: Inbox UI with Threads and Chats tabs highlighted.

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